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Report: #865887

Complaint Review: Alpine Payment Systems - Internet

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  • Reported By: thetruthfinder135 — Vancouver Washington United States of America
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  • Alpine Payment Systems Internet United States of America

Alpine Payment Systems Columbia Advance Group The truth of Alpine Payment Systems/Columbia Advanced Group, Internet

*UPDATE Employee: another employee of the company

*UPDATE Employee: In response

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The truth about this company is simply this, it is ran by passionless
carnivorous who's prey is helpless victims money and life's. It is very true that they CAN and CAN'T do certain things but the CAN'S and CAN'TS work in there favor, not the consumer's, and they know this! Let me start by introducing myself, my name is not important, what I do is however. I have lived in Vancouver, WA for quite sometime now.

One thing that is special about this area is there is a large amount of turn in burn jobs. These are jobs that purposely only hire people for short periods of time so that they do not have to pay for benefits and to not have to pay for unemployment. These crooks are pulling in large amounts of profits from screwing over customers and there employee's and Alpine is no different. One thing that is a weakness for these company's is they pretty much will hire on anyone who applies so it is very easy to get on the inside and reveal there true face to the world. They will also pay you while you do it, most of the time.

So I went in undercover to a large number of these company's for the last 3 year's of my life. One thing that I happen to have going for me is I am a very good salesman so I am naturally good at deceiving people, as well as these idiotic and greedy employers. I trick these companies into hiring me and fully revealing how there company works once I am legally able to and reveal the true company behind the mask. I did this to 5 dfferen't companies before I came across Alpine Payment Systems or Columbia Advance Group (both owned by the same guy). I have never seen a worse company before hand or since. Here is a breakdown of how the company works.

If your a customer or are thinking of becoming one:
As a consumer Iwould defiantly question joining Alpine or Columbia Advance Group. If you want a good safe way to process credit cards join a bank and use theres. It may appear to cost more but in the end it saves you more money. When you go through Alpine you are just going through a middle man. They are not the main processor. When I was working there, they used Chase Payment Tech. Call Chase themselves skip to the main source. The problem with this industry is no one in the consumer side really understands it, so it makes it easier for the Car Salesman to make it appear like you are saving money on this in the end.

I had a chance to be trained on all there products and contracts and lets just say before I read all the contracts I had 6 businesses that were owned by my family and after I read them I decided to not rip my family off. When you sign your name to Alpine your stuck with them for Years or you will face ridiculous cancelation fees if you try to cancel with them. I'm not going to tell you not to sign up with them, that is up to you. I have seen businesses save tremendously but that was because they were already being screwed over and Alpine just screws them over less. I am just saying make sure you are reading EVERYTHING on your contract. The closing reps are trained to steer you away from all the fine print, (literally). Just make sure you are a smart businessman and be the one in control and don't let them screw you because they will if you give them a chance.

Now below is for Employee's of Alpine and Columbia Advance Group:

Description of how Alpine Payment Systems works:
They put together a group of commission only closing sales men to go out to large cities for weeks at a time to go to appointments set by a call center of Appt. Setter's who work for near min wage and in order to keep there jobs, have to get 3 apt a day and 3-5 closing sales a month. If it sounds easy I can assure you it's not. All these people know is very few facts and details so the trained salesman can doop the customer into signing there contract that modify almost any way they want to. The real way to keep your job is to have one outstanding month and then milk it till they fire you, because if you keep trying to hit that goal it will drive you crazy and you will lose your job and your sanity, I saw it happen to many people.

In the 3 months I was there I saw at least 50 people come and go. If make a lot of deals in a month, you will be on there good side for at least another month or two, so they will give you little more warnings before they can you. While I worked there, I almost got fired 3 times but I always kept my job because there biggest weakness is Greed. I made then over $10,000 in a month so they just could not fire me in the hope I would do that again for them (Not for what they pay me though lol). They believed they fired me in the end but I actually quit long before. I did just enough to keep the job. The funny thing is when I truly gave up and was just waiting for them to fire me they actually gave me a dollar an hour raise and moved me to there other company which is in the same complex called Columbia Advanced Group. These people really got dooped lol.

Columbia Advanced Group:
What this company does is hire on people to sell there products directly over the phone to small cities that they cannot send reps to. This is where the true dark side of company comes out. This is where I found out these people truly do not have a heart, well most of them anyways. I witnessed many times people sign leases for an ATM from a BS story that we have truck coming through your area with ATM's on it and would like to set one up at No Cost to You we give you a BS quote on your profit you bring in with statistics that are far over exaggerated and have you sign a lease for the atm where in the end you spend about 50x what it is worth. Also we sell them to businesses that have absolutely no use for them. I could not continue with this job after one month because I just am not motivated by Greed like the owners of this buisness.

I hope this helps you all out. I hope this can save you from making the worst mistake of your life.

Best Regards,
(No Name)

P.S. - Emily you can call me anytime I am know you wanted to, your pretty smart I'm sure you can figure out who this is.

This report was posted on Ripoff Report on 04/09/2012 09:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/alpine-payment-systems/internet/alpine-payment-systems-columbia-advance-group-the-truth-of-alpine-payment-systemscolumbi-865887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 UPDATE Employee

another employee of the company

AUTHOR: none - ()

POSTED: Thursday, October 17, 2013

I think it is obvious this employee is upset about losing their job and very bitter. I currently work for alpine payment systems. I have met the owner of the company as he had me over for dinner one night. He and his family are very nice people. I have had nothing but good experiences with this company, in fact I am still here mostly due to the fact that the people around me are amazing people with great integrity. I have thought about quitting its a hard job. Some days are great but when you don't get a sale for a while it takes a lot out of you emotionally. Luckily everyone here is so motivational it gives you a reason to keep going and always try to improve. As far as not saving people money. I have had plenty of my clients send me referrals to other merchants because they were so happy. Our rates are very competitive and we dont hide fee's or lie about them. If anyone does they aren't the type of people alpine wants around. The guy with the complaint was an appointment setter he called businesses and set up appointments for agents like myself to do a proposal for them. He literally never saw how much that merchant was saved and was not part of the process in seeing if they really saved money. As far as going through chase paymentech instead of us, paymentech doesnt want to deal with a small business they would much rather deal with independant sales organizations like us and many other companies. It's a lot less work on their end. It's like going to a corn wholesaler and buying one can of corn. Are they going to be the cheapest? no, it will be a place like walmart that orders in the bulk from them. Go ahead, I encourage you to shop around. Go to chase bank get a proposal and then come to us and you'll see that our rates are more competitive. I've never seen a merchant that I couldnt save money.

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#1 UPDATE Employee

In response

AUTHOR: Kyle - (United States of America)

POSTED: Thursday, April 12, 2012

Alpine Payment Systems is an Independent Sales Organization for both First Data and Chase Paymentech. We have negotiated rate structures which will allow our merchants to secure lower debit and credit card processing rates than they might be able to if they were to approach these companies individually. Aside from debit and credit card processing, we offer a full menu of financial products and services to businesses nationwide. These products and services include gift and loyalty cards, ATM machines, check services, cash advances, and a complete Dine Fraud Free campaign.

We train our sales representatives and our employees to be persistent, persuasive, and to divulge factual information. The financial services industry is extremely competitive, and we pride ourselves on being on the cutting edge of technological advances. We do not make a practice of enticing merchants to enter into contracts which will hinder their business operation. Our goal is to be able to provide a product or service to the merchant that will help them save money, make money, and protect their business.

Within our corporate family, we believe that employees should be given every opportunity to succeed. We offer positions to the community which adapt to all different skill levels, from entry level to experienced. If we find that an employee is not successful in a specific position, we give that employee the chance to find success in another position.

Unfortunately, sales positions arent the right fit for everyone.

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