- Report: #1074076
Report - Rebuttal - Arbitrate
Complaint Review: Alumniclass.com, inc
Alumniclass.com, inc10019 E. Knox Ave Spokane Vly, Washington USA
Alumniclass.com, inc Withdrew Unapproved Funds from Account Spokane Vly Washington
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Found a deduction in my bank account from a debit card I really don't use anymore, so it was obvious. After contacting my bank as to a phone number for said withdraw, I find it was for Alumniclass.com. Upon calling them, only able to get voice mail, and no way to talk to someone, I left a message requesting a refund for their unapproved withdraw from my account. I received an email (no phone call) stating: "Thank you for the inquiry about the charge on your card. This payment was for your annual upgraded membership on the Mxxxxxxxxa high school alumni site that you signed up for. Please let me know if there is anything else." I answered back again requesting a refund, as I have no memory of signing up for this, or it could have been several years ago, and they just keep taking money from my account. They only agreed to "close my account" but refused any refund. I would just like to get a refund, because I don't want their service and do not wish to pay for a year that I can't use, and have no intention of using. Besides removing funds from an account that's idle came close to overdrawing it, and making me have extra bank charges too. A report has been filed with the BBB, which I found several others also!
This report was posted on Ripoff Report on 08/08/2013 07:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Alumniclasscom-inc/Spokane-Vly-Washington-99206/Alumniclasscom-inc-Withdrew-Unapproved-Funds-from-Account-Spokane-Vly-Washington-1074076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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