- Report: #1090265
Report - Rebuttal - Arbitrate
Complaint Review: Always Professional in Moving
Always Professional in Moving1730 W. Sunrise Blvd. Ste#103B Gilbert, Az. 85233 Gilbert, Arizona USA
Always Professional in Moving Bernadette Lavigne Ready, shoot, aim...Always Professional in Moving has you sign papers stating you received everything in good condition, and nothing is missing before they will start the move. Gilbert Arizona
*General Comment: Always Professional in moving....NOT
*General Comment: Insulting your customer...not smart
*REBUTTAL Owner of company: Gilbert Court Found in Favor of Always Professional In Moving
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Always Professional in Moving has the wrong name. It should be called Not Always Professiona in Moving. This company is ripping people off. When they get to your home to move you from one location to another , the workers are instructed to get all the paperwork done BEFORE the move.
You pay by the hour and it takes a half hour to sign off on all the paperwork. Basically you have to sign off that it is okay for them to steal, break items, and a host of other infractions. There are about fifty items you have to sign off on including that your items were delivered in good condition and that nothing is missing. I was told if I did not sign they would not start the move. I had to move that day.
This company also uses employees that have broken limbs to move heavy boxes. One worker told me he was trying to work with a broken hand. This explains why a box of my nice wine glasses were shattered, not cracked but shattered. Approximately $600.00 worth of my belongings were stolen. The owner is defensive and could care less about you or your stolen and broken items.... once you have paid them. This company uses the race card big time in trying to defend their employees theft and unprofessional behavior.
The three men that moved me spent 15 to 30 minutes arguing, and one man kept moving boxes back and forth in the moving truck to waste time. I had to pay for an extra hour because of this.
I have been trying to find my stolen items on e-bay and Craigslist. Don't use ALWAYS PROFESSIONAL IN MOVING, they will rip you off and smile real big all the while storing or selling your stolen items. The whole experience from beginning to end was horrible.
This report was posted on Ripoff Report on 10/07/2013 10:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Always-Professional-in-Moving/Gilbert-Arizona-85233/Always-Professional-in-Moving-Bernadette-Lavigne-Ready-shoot-aimAlways-Professional-1090265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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