• Report: #1028487

Complaint Review: Amazon

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  • Submitted: Thu, March 14, 2013
  • Updated: Thu, March 14, 2013

  • Reported By: Kristina — Milford Delaware United States of America
Amazon
Seattle, Washington United States of America

Amazon Amazon rips off sellers all the time Seattle, Washington

*Consumer Comment: New to selling?

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I'm a seller and someone ordered a laptop for $653.49 on Feb 12, 2013 from me on Amazon. It was sent to a home residence in Miami, FL and delivered by Fed Ex. There was a tracking number, which proved the parcel was left on his side doorstep. Three weeks later, buyer contacts me several times and claims the item was never delivered, though he had the tracking number. He charged back the laptop on Amazon on March 13th and Amazon gave him a prompt refund.  Amazon has done this before, screwing over sellers however they can.  A buyer disputed the price of a cell phone so Amazon let him have a free phone at my expense.  When I started selling in the fall, Amazon suspended my account for 3 months and held onto $3200 of my funds for no reason.  I am taking legal action if this is not resolved.  I filed complaints with the Federal Trade Commission and Washington State BBB. 

This report was posted on Ripoff Report on 03/14/2013 05:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Amazon/Seattle-Washington-/Amazon-Amazon-rips-off-sellers-all-the-time-Seattle-Washington-1028487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

New to selling?

AUTHOR: Flynrider - ()

   Who ships a laptop computer worth $653 and doesn't require a signature?   Your current shipping methods need an overhaul.   Leaving a package on the doorstep might suffice for an item of low value, but a computer?

   I have bought computers from large and small companies and all of them required someone to sign for the expensive shipments. 
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