- Report: #583992
Report - Rebuttal - Arbitrate
Complaint Review: amazon.com
amazon.com1200 12TH AVENUE SOUTH; SUITE 1200 Seattle, Washington United States of America
amazon.com Amazon.com Seller Support AMAZON.COM UNETHICALLY SUSPENDS HONEST SELLERS ACCOUNT & THEY ARE KEEPING THE MONEY OWED TO HIM, SELLER HAS PERFECT CUSTOMER FEEDBACK, CANCELLED WITH NO PRIOR WARNING Seattle , Washington
*Consumer Comment: FayetteVille,NC
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Upon further review, we have blocked your Tony's Name Brand Supply Liquidators and Tech Ranger selling accounts. Your open listings have been cancelled and you may no longer sell on our site.
We took this action because it has come to our attention that you may be selling software that is unauthorized or not-for-resale. As per our policies, only full retail versions of software may be sold through Amazon.com. Recopied, OEM, academic, promotional, beta, NFR, back-up, and freeware & shareware versions of software are prohibited.
If you still have items to ship, please take appropriate steps to resolve your pending sales. Your Seller Account will remain accessible and you are encouraged to refund or ship pending orders.
Any remaining funds will be reserved in your Amazon.com account for 90 days from the date your account was blocked. After 90 days, the funds will be disbursed minus any A-to-Z Guarantee claims or charge-backs. If you have further questions about your funds please write to email@example.com.
While we appreciate your interest, please understand that the closure of an account is a permanent action. Any subsequent accounts that are opened will be closed as well. Thank you for your understanding with our decision.
---- Original message: ----
I am assuming that everything has been taken care of regarding the following matter, right? Because all of my listings have been deleted from one of my account that match the other account. Please advise if the same item sold in two different places are taken care of. It looks like you all have already taken care of it. Thank you.
We are writing because it has come to our attention that you are operating multiple accounts.
Our policy allows merchants to have Marketplace accounts only if they do not sell the same items.
In accordance with this policy, please cancel all listings on your "Tech Ranger" account, and limit your selling activities to your "Tony's Name Brand Supply Liquidators" account.
Please note that failure to comply with this request may result in the blocking of all of your selling accounts.
We appreciate your cooperation.
This report was posted on Ripoff Report on 03/22/2010 11:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/amazoncom/Seattle-Washington-98144/amazoncom-Amazoncom-Seller-Support-AMAZONCOM-UNETHICALLY-SUSPENDS-HONEST-SELLERS-ACCOUN-583992. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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