- Report: #1386
Report - Rebuttal - Arbitrate
Complaint Review: america on line
america on linepo box 1559 Ogden, Utah U.S.A.
aol overcharged me and refuses to honor a refund
*Consumer Comment: AOL has ripped me off too
*Consumer Suggestion: why???? they are honest and i have been using them for 3 years
*Consumer Comment: Rebuttal to Ann's statement
*Consumer Suggestion: Take Responsibility
come to find out they tell me someone on this computer applied for low use at 4.95 amonth. it is possible that my 12 year old grand son might have gone into the wrong area and hit the wrong button and changed this service. i dont know what happened but my account was overdrawn this cost me alot of money and embaressment.
they tell me they wont refund the money but will give me two months free service. as if that even begins to take care of my problem. they want me to hook back up with them but i will never trust them again. i feel they are a big enough company to try to handle this matter approprietly.
This report was posted on Ripoff Report on 02/24/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/america-on-line/Ogden-Utah-84401/aol-overcharged-me-and-refuses-to-honor-a-refund-1386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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