- Report: #591581
Report - Rebuttal - Arbitrate
Complaint Review: American Aadvantage Program
American Aadvantage Programaa.com Dallas/Ft Worth, Texas United States of America
American Aadvantage Program Aadvantage Program Mileage Held Hostage For Rip-Off Fees To Reinstate Dallas/Ft Worth, Texas
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I recently booked a reservation for five of us to go to Hawaii on mileage tickets approximately six months in advance. Things have changed, and I am now cancelling five months out. I booked this reservation myself - no American Airlines help was needed - I booked it all on the computer.
Now that I want to cancel this booking and reinstate my mileage, American Aadvantage wants to collect $250 to put my mileage back into my account. $250 for WHAT?? The reservation was cancelled over 150 days out and no human ever worked on this! American Airlines should be ashamed to have such a rip-off fee structure!
This report was posted on Ripoff Report on 04/09/2010 08:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Aadvantage-Program/DallasFt-Worth-Texas-/American-Aadvantage-Program-Aadvantage-Program-Mileage-Held-Hostage-For-Rip-Off-Fees-To-Re-591581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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