I am Robert H, a 100% Disabled Veteran, and I have been taken advantage of by the American Credit Group 4445 Eastgate Mall., Ste. 200, San Diego, CA 92121. Payment had been made to this company to handle credit card debit for about 2 years in the amount of $280.00 a month. 09/30/2011 was the last time a payment had been made on my behalf. I had been trying to use the web site were my account could be reviewed for month update and progress reports.
I had to stop paying the company because I could not get on the web site to review my account. Time after time the company assured me that the site was down temporally. They told me that the company WAS still working on my case and negotiations were still going on to pay my last creditor. Finally all conversation with the company stopped. So I cancelled payment to the company on 08/01/2012.
I wrote letters, over and over and finally received and answer. I wrote telling the company to send me money that had been accumulated over a 12 month period so I could pay my creditor. I received a check for $36.76, a far cry from what had been deposited into the account. $3,080.00 should have been in the account to be distributed to my creditor.
Today I finally gained access to my account through Global Solutions, LLC Custodian. It showed that my entire amount of $3,080.00 had been sucked up into what they called Customer Fees. As much as the entire amount of the deposit of $280, monthly deposits, was charged off as Customer Fees. This is where the problem starts.
No moneys have been paid to my creditor. In fact all my deposits for the past year had been taken and withdrawn to in the name of Customer Fees. None of the money has been distributed in a fashion normal business would distribute to ones creditors. In fact, the company has embezzled my deposits and I am left holding the bag. My Creditor is banging on my door demanding to know WHERE the money is to pay the account off. I had the account negotiated to $4,700, but now I have no money to give because I have been embezzled by this company.
I need help and fast so they will not get away with this injustice of embezzling money and it doesnt happen to other, especially another Disabled Veteran as me. Lets get to the bottom of this situation in a timely manner. I dislike the idea that I, as a 100% Disabled Veteran, have been ripped off so badly.
Robert L H
100% Disabled Veteran