Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1282532

Complaint Review: American dental care partners inc -

  • Submitted:
  • Updated:
  • Reported By: valisha — Long beach California USA
  • Author Not Confirmed What's this?
  • Why?
  • American dental care partners inc USA

American dental care partners inc put me through **** to cancel account Houston Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I signed up for American dental care inc in July 2015 I believe. When I called I initially was just inquiring. The lady I spoke with then convinced me to join. In December I realize that I had no use for the discount card and decided I wanted to cancel. Since December I've made numerous attempts and phone calls to cancel my account. Finally in the beginning of January I spoke with someone in billing who told me I needed to send a email explaining why I wanted to cancel my account. And that is what I did. She sent me a email asking why did I want to cancel my account and I responded because I don't find it useful and I haven't used it since I've had it. After a couple weeks without hearing from the company my card was debited again. So I immediately called them. That's when the same person that told me I needed to send a email to cancel told me I was in a contract. This was the first time I've heard anything about a contract! She then told me that I had a balance of $154 and to avoided the account going to collections I would have to pay it to cancel. I then asked to speak to a manager, no one answered so I left a message. I did not receive a call back from anyone. This was January 18th. On today January 26 my card was debited again from them for $50. When I called I asked to speak to billing. The associate told me that it was the cancellation fee. How can they make a charge to my card with informing me prior to?? I then asked to speak to a manager. She said that she could give me credit for two months for the $50 that they debited if I stayed with the company. I explained to her why would I want to stay with a company that cheat people. I also explained to her how when the associate signed me up she never mentioned a contract. And that they should be straight forward when signing people up. She told me al she could do is give me credit for two months.

This report was posted on Ripoff Report on 01/26/2016 01:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-dental-care-partners-inc/american-dental-care-partners-inc-put-me-through-to-cancel-account-houston-texas-1282532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now