• Report: #890741

Complaint Review: american family fitness

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  • Submitted: Wed, May 30, 2012
  • Updated: Wed, May 30, 2012

  • Reported By: joan s — doswell Virginia United States of America
american family fitness
6337 Mechanicsville Turnpike mechanicsville, Virginia United States of America

american family fitness national fitness contract cancellation mechanicsville, Virginia

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I joined American Family Fitness with a free month trial.  I was told I could cancel at anytime during the month without a reason.  When I started having health problems while working out, I contacted them as required.  I was told it would be take care of.

After about two months, I received a bill for 2 months fees.  I contacted National Fitness and was told that I hadn't cancelled my membership.  I explained the situation and was told that I had to have a doctors note as to why  had to cancel.  It took me about 3 weeks to get the note from the doctor.  I sent the note to National Fitness as was then informed that I needed to get my doctor to fill out their form.  This took another 3 weeks to get back from my doctor and sent to National Fitness. 

By this time they had charged me with 3 months fees since I called and cancelled the membership.  I am now being contacted by an attorney that I still owe $99.50.

This report was posted on Ripoff Report on 05/30/2012 05:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/american-family-fitness/mechanicsville-Virginia-23111/american-family-fitness-national-fitness-contract-cancellation-mechanicsville-Virginia-890741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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