• Report: #1054379

Complaint Review: American Family Insurance

  • Submitted: Tue, May 28, 2013
  • Updated: Tue, May 28, 2013

  • Reported By: donny — holmen Wisconsin
American Family Insurance
La crosse, Wisconsin USA

American Family Insurance American Family Insurance doesn't pay out when their drivers are in an at fault accident! La crosse Wisconsin

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 I was T-boned by a driver that was insured by American Family Insurance.  Me and my 9 year old boy were in the car (2004) Honda Accord.  The driver was cited for speeding and failure to yield the right of way at an uncontrolled intersection.  I wasn't cited.  The police came and took down the accident report and told me that it was a clear cut accident.  He was at fault and his insurance would have to pay for it.  Well, American Family Insurance of La crosse is only willing to give me a 60-40 buy out of my vehicle. $4300! 

Last week the accident adjuster called me and said they would give me $7700 which I was willing to accept.  Now, the accident investigator calls me and says I did nothing to avoid the accident and I was inatentive at the wheel.  Really?  with my 9 year old in the car.  Not!  In any case, after doing some research, American Family acrosse the nation practices this 60-40 rule instead of taking responsibility for paying out damages to a victim like myself that cannot just go out and finance a new car. [continued below]....


Even if I could, They still take there monthly premiums and run and don't want to pay out what they owe to innocent victims.....On top of which, my son and I were injured and they are now trying to minimize that and don't want to pay out medical damages.  They also won't pay car rental until I find a car or storage cost for my totaled car.  Did I mention that if the other driver would have hit me a second later, I would be dead!


This report was posted on Ripoff Report on 05/28/2013 11:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Family-Insurance/La-crosse-Wisconsin-54601/American-Family-Insurance-American-Family-Insurance-doesnt-pay-out-when-their-drivers-a-1054379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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