• Report: #1075293

Complaint Review: American Family Insurance

  • Submitted: Mon, August 12, 2013
  • Updated: Tue, August 13, 2013

  • Reported By: annonymous — Peoria Arizona
American Family Insurance
Peoria, Arizona USA

American Family Insurance Over charged for manufactured home insurance for 8 years Peoria Arizona

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I have had 3 homes covered by American Family Insurance. The last one is a manufactured home that I bought for $23,000 and upgraded $7,000. When I moved from my last home I contacted them with the address change and sent them a copy of my title to my home. I found out 8 years later that they had me way over insuranced by $40,000. I have contacted them several times with no response. I discovered this when I received a letter that they where canceling my policy due to the age of the home. When talking with the new insurance company he insurced my home for $40,000. While American Family Insurance had me paying for a policy of over $80,000. The new agent explained that I didn't need a $80,000 policy for if my home was to burn down they would replace it with not a new one but yet a used one with the same value of the present home. Like a car. I feel like I have been scammed for 8 years trusting this company to make sure I had insurance and one that was a trustworthy replacement cost policy. [continued below]....

..... I have e-mailed them, called them, and no response. However, when I wanted to sign up for Auto pay I got a response ASAP. My  agents name is Sylvia Ruiz and her number is 623-412-8901. 8900. I would appreciate some help here. For I am living at poverity level as it is much less did I need to be over charged for home insurance. Thank you, Kim Kirchhofer 623-201-9153


This report was posted on Ripoff Report on 08/12/2013 10:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Family-Insurance/Peoria-Arizona-85345/American-Family-Insurance-Over-charged-for-manufactured-home-insurance-for-8-years-Peoria-1075293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on American Family Insurance

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X