• Report: #890219

Complaint Review: American Freight

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  • Submitted: Tue, May 29, 2012
  • Updated: Tue, May 29, 2012

  • Reported By: Whitehouse — Louisville Kentucky United States of America
American Freight
Watterson Trail Louisville, Kentucky United States of America

American Freight Paul Kennedy No Warranty Louisville, Kentucky

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In October 2011 I purchased a Simmons Leather Couch and Loveseat.  By April, the cushions had gone flat.  I returned to American Freight and asked about the warranty the sales person told me that it had a year warranty on cushions. 

He referred me to Paul Kennedy.  Paul told me to take pictures of the furniture and email to him, he would submit to the manufacturer.  I emailed the pictures.  To date, I have not heard back from Paul Kennedy. 

I recently purchased a recliner from another furniture store, same brand and after a couple of days, I received a form to complete and submit to the manufacturer for a warranty.  I never received a form to complete or submit from American Freight. 

Therefore, I can only conclude that my purchase is not warranted due to the gross negligence of American Freight.  Can you say, fraud?

This report was posted on Ripoff Report on 05/29/2012 07:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Freight/Louisville-Kentucky-/American-Freight-Paul-Kennedy-No-Warranty-Louisville-Kentucky-890219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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