• Report: #492225

Complaint Review: American Power Vac

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  • Submitted: Wed, September 09, 2009
  • Updated: Wed, May 30, 2012

  • Reported By: anonymous — Rochester Michigan USA
American Power Vac
240 South St Rochester, Michigan United States of America

American Power Vac The owner Keith is a liar, he lies to everyone, his employees and customers. Rochester, Michigan

*REBUTTAL Owner of company: Happy ex-employee

*UPDATE EX-employee responds: Keith is dishonest

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I want to warn people about American Power Vac. The owner Keith doesn't tell anyone the truth and will call and harass you until you make an appointment. His truck is not new it is a 2004 and he does not maintain the equipment on it. If you have a burnt spot on your grass it is because the exhaust tubes were set on the grass instead of the driveway. He might say that he just had a cancellation but that is a lie he doesn't have any appointments so he lies to convince you to make an appointment. He sounds desperate for appointments but he isn't lacking when it comes to money. He has three brand new vehicles and is building a cabin that is over 2000 sq ft. American Power Vac is not family owned and opperated. None of his family works for him like he claims. The only thing he is not lying about is that he has a power vac truck but he only has one. If you want a reputable company that does a good job call Safety King, they have the proper equipment and will do a quality job for the price all other companies in the metro detroit area are a scam.

This report was posted on Ripoff Report on 09/09/2009 10:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Power-Vac/Rochester-Michigan-/American-Power-Vac-The-owner-Keith-is-a-liar-he-lies-to-everyone-his-employees-and-cust-492225. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Happy ex-employee

AUTHOR: Summer - ()

I too worked for American Power Vac and when I came across this statement, I just had to reply. I can tell you first hand that this is one of the best employers I have ever worked for. I am familiar with the guy who wrote this and he was immediately terminated after the company discovers he had falsified his employment application. This also appears to be written on the day of his termination!

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#2 UPDATE EX-employee responds

Keith is dishonest

AUTHOR: BT - (United States of America)

The statement made is true. I used to work for the company but quit because of Keith's continuous lying. He robs his employees of hours worked, orders employees to take short cuts in order to get in and out of the home as fast as possible, offers potential customers his half off special which is not half off. He doubles the normal price and then takes half off so you end up paying the full price anyway.

He orders his workers to call the office on each job so he can try to upsell by offering a sanitation treatment which is never applied fully or properly because the workers are not given enough time to to it properly.

He lies to potential clients by telling them before and after pictures will be taken, but no cameras are provided to the workers. This is just a ruse to get you to agree to his services.

The Department of Labor recently concluded an investigation against him and found in favor of the employees for skimming their paychecks.

Be careful with this company. He will rob you too, because he acts like he cares about you, but the only thing he cares about is getting your money.
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