- Report: #860077
Report - Rebuttal - Arbitrate
Complaint Review: American Truck Group
American Truck GroupCanal Gulfport, Mississippi United States of America
American Truck Group United Truck Group You NEVER got back to me! Gulfport, Mississippi
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The problems I experienced within 45 days of leaving the shop revolved around the head. I brought the truck in for the head-paid. Within a 2 weeks guess what? The head/liner. This was obvioulsy a preexisting problem given the fact Joey sensed something prior to delivery and replaced it, but that was a bandaid, in that the problem ran much deeper. I dealt with the problems associated with a bad liner for 6 months culminating with me bringing the truck in for repairs at a quoted price of $10K. Additionally I changed steers 3 times in 5 months-hmm....Maybe the truck had bad king pins pre-delivery, and when brough to you guys attention-nothing. I sent you the receipts for the steers, and you even put 2 sets on yourself-never addressing the underlying problem. What are you going to do???? You have a great deal of recipts & correspondence from me-the picture is clear. Can we stop the 'pass the buck' routine and make this right? (310) xxxx-xxxx #2129 (((REDACTED)))
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This report was posted on Ripoff Report on 03/27/2012 01:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Truck-Group/Gulfport-Mississippi-/American-Truck-Group-United-Truck-Group-You-NEVER-got-back-to-me-Gulfport-Mississippi-860077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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