- Report: #984398
Report - Rebuttal - Arbitrate
Complaint Review: american van lines east
american van lines east9524 n. trask street tampa, Florida United States of America
american van lines east doubled rates damaged property and went through my property tampa, Florida
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I had 2 days to move i had no choice but aggree. they said it would take 3-5 days to arrive. over a week later it arrived.But the driver measured the footage from truck to my doorstep ofcourse i had to pay $120.00 so it would be put in my home otherwise he said i could leave it in front yard.Keep in mind ive already given them $2800.00.I paid the money but now when item started comming into my home the damage was undescrible.Washer destroyed,picture all glass broken,scooter missing gas line and mirrors,brand new bedroom set legs destroyed,they taped yes taped sheet to flat screen tv broken my great great grandmothers vase all i had left from her,other things items that were put in one place showed up somewhere else and a brand new tv stand destroyed at warehouse wherever that is wasnt even load just told it was in pieces.
I gave these people $3000.00 trusting them with items i cherished. Boy was I wrong.
Isent the papers from the delivery people where they saw the damaged recorded it had paper work for the claim report notorized.Sent to them.
I have repeatedly tried to call the claims department with no return calls.
I called the company was given an email to send a text but yep it doesnt exist.
Then i came upon this site.I gave them what they asked now i want reimbursed for all the damaged merchandise.
I have called every day for the past 2 weeks and I keep getting the run around.
If i hadnt stumbled accross this site i wouldn be able to warn other people.Please dont get screwed like I am.Im 58 years old dont take advantage of me because of my age I can still be a mean well u know.
This report was posted on Ripoff Report on 12/19/2012 11:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/american-van-lines-east/tampa-Florida-33624/american-van-lines-east-doubled-rates-damaged-property-and-went-through-my-property-tampa-984398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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