- Report: #1138718
Report - Rebuttal - Arbitrate
Complaint Review: Americare Now
Americare Now7145 Bermuda Road las vegas, Nevada USA
Americare Now Americare Health Inc Americare Health Refuses to Honor Return Policy Stated on Informational Materials included with Product Las Vegas Nevada
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Americare Now staff refusd to accept the return of this product despite the stated policy on their materials.
Problem Date: 4/14/14
Purchase Date 3/27/14
Product: Homeopathic HGH Therapy
Sales Rep: Jessica
Payment Amount 359.00
My mother placed the order. She is 87 and on a fixed income. After talking to her about her finances, she realized that the product was too expensive and asked me to return the product.
The policy of the company provided in the box states that if the order is cancelled, at 10% fee would be charged. The call staff refused to accept the return of this product despite the stated policy on their materials. They argued that they told my mother that the purchase is non- refundable but my mother does not recall that.
Regardless, their stated policy allows for returns. They should honor their written policies.
Do not purchase from this company.
This report was posted on Ripoff Report on 04/14/2014 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Americare-Now/las-vegas-Nevada-89119/Americare-Now-Americare-Health-Inc-Americare-Health-Refuses-to-Honor-Return-Policy-Stated-1138718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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