We were misled about the quality of service we would get from Americredit.
We were not behind on our loan for many many months, until my husband had a heart attack while driving and a wreck also. We applied for a deferment but were automatically turned down first.
We were then called back and promiced a deferment for three months but did not actually receive one for that length of time, it was for a month or so. We asked for them to work with us long enough for my husband to recouperate and get back to work, and were turned down for that. We did make a payment then during that call and everything was supposed to be alright.
They called us back in less than a month's time and started threatening us that they were going to repossess the vehicle. We called them again and they lied to us again about working it out with us. They said everything would be ok.They came at 2:30 in the morning and scared us half to death banging on the door, waking our neighbors and embarrassing us.
I am also a stage 4 breast cancer survivor, and now disabled from the botched up re-constructive surgery but do draw a long term disability benefit and a SSI benefit. I had offered them a post dated draft agreement to pay my entire check toward what we owed which should have caught us up but they refused to accept that.
They told us that we had until Nov.2,2011 to pay just $2458.38 and we could come get the vehicle but then they turned us over to the credit bureau and ruined our credit, calling it a repossession, while over the phone telling us that it would not appear on our credit if we paid the $2458.38 by Nov. 2nd. They have constantly lied to us over and over and strung us along thinking that everything would be ok, and that was a lie. They refused to answer some of our phone calls or return them.
We feel that we have been wrongfully treated, lied to, harassed and that they are guilty of consumer fraud and should be punished for all of the lies that they have told us. We wish to join a class action suit against them, ASAP. They stole G.M. Certified Hummer H3 that had only 43,000 miles on it, it was new and they stole it from us. I had paid $8,000. down on the vehicle at the time of purchase.