Amerihope Alliance Promised Full Refund In Writing/ Two days later changes to partial refund plantation Florida

Resolved

I have not received my full refund. I have posted here and on the facebook website and nothing. I have had to retain an attorney to handle this full refund for me. I will let the attorney handle from this point on.

I just can not believe this firm will not honor my refund. I have told them I need my refund so I can retain new legal services. Why not issue my full refund.

Amerihope why not resolve this Full Refund.  We are not  concerned nor should you with any communication between Amerihope and us(Clients) prior to the date on the email written by the owner attorney on 12/20/2014

The only issue here is that we were told in writing that we would get a Full Refund. That email is dated 12/20/2014.

Whatever happened prior to this date of you writing this email has nothing to do with the Full Refund.

Amerihope attorney read your email. You say that you put many hours and answered many questions. (so you are aware of the time involved in this case)

Now the operations manager does not do as instructed in the email from the owner of the company.

The operations manager now wants to give me less than the full refund. The operations manager says that after reviewing cost and related expense will only issue $XXXX.XX.

Amerihope attorney did I miss something in the email you sent me and CC to operations manager.

I did not see anywhere in the email that it said after the operations manager reviews the cost she can decide how much to refund me.

I see in the email from owner attorney operations manager will send me a release form and after I agree I will be issued a Full refund.

I could not agree because operations manager decides that We should not get our full refund.

Amerihope Attorney do the right thing and honor your email to us. Full Refund

This is all about Amerihope Honoring the full refund email and nothing else.

Here is the email again

Still nothing on my refund. Amerihope did find you have a facebook page so I will try and contact you since you are still my attorney(I wish you would just honor the email you sent me) I did post a review on facebook.

This other issue. You filed for a motion to withdraw from my case and I received MTW from you by email and by priority signature mail and I attended. What is going on?? You tell me you do not want to represent us and file with court for you to withdraw from our case and you Do Not Show up for the mtw.

The judge asked me if I agree with your MTW and I said no. I wanted to present my evidence to the judge of the refund and he said he could not hear or see anything I have unless you were also present or someone from your firm.

I mean Seriously!! What is going on. Why file MTW when you do not show up.

Now according to the judge you are still to represent us ( We would really appreciate it if you would just honor the email you sent for the full refund. This could be made part of the MTW.) We will voluntarilly agree to the MTW as long as you honor your full refund that you committed to in sending me that email)

Just honor your email and let us move on. You were paid. You committed to issuing full refund.

I have to date not received my Full Refund.  I did receive email from Attorney General Pam Bondi I will proceed with that AVENUE also.

I have written proof that this firm comitted to issuing full refund. I still do not receive the full refund.

Operations Manager replies seek other AVENUES  I am seeking

Well nothing from this company. I have put up all these post and no rebuttal. Why is that? Why would a company not post their side?

Some good news! I filed complaint with the BBB and they have accepted.  This company has 30 days to reply to BBB

I did filed complaint with the ATTORNEY GENERALS office  in Florida  Waiting for reply from them.

I posted my complaint on just about every site that this firm lets you post reviews. I see most reviews are positive. I wish that had been the case here.

The the attorney emailed me and he is experienced attorney. He should (honor his commitment to refund my money.)  FULL REFUND

Here is the email

Ok I have crossed out the names. This is the refund email from this firm Amerihope I do hope they can see that they did send me this email.

Did I read something wrong?  I do not see anywhere where this full refund became a partial refund. Why would operations manager change to partial refund when it clearly says issue full refund.

The part in email CC that was to the operations manager

Like I said I do not want to get into details of my case. This email is what I want honored at this time.

.

Still nothing. I did contact Amerihope by email and said this will be my last email to them. (about refund) I would think Amerihope would have replied here on this site if the refund was not as they told me. I have told them that I will be reviewing the firm and the attorney(s) who I was notified worked on my case.

This firm chose to resolve our differences by emailing me that I would receive a full refund. This is from an attorney. This attorney is experienced (so he in my opinion new what he emailed me. To me he emailed me a contract that I would get a refund.

The operations manager changes the details of the contract and wants me to sign and accept the lesser amount and reply with just (I Understand) and nothing else

I told the operations manager no I will not and she said accept this offer or seek other avenues.

I have at this point chose the other avenues and that is posting on sites like this that let you post. I have a right in rating the attorney(s) who worked on my file and also the firm. If they have sites where they can be rated then that is what I have started.

I am not posting (details) about our differences at this time.( I consider those past  nothing to do with the way this firm chose to resolve and that was issue full refund) I am posting what this firm emailed me and that is full refund.

I am rating because I am given that opportunity on these attorney sites and firm sites.

I just want my full refund as emailed to me. Not Partial---  I want FULL Refund.

If Amerihope can please post that they never told me they would give me a full refund then please do so.  Post with proof not just say we did not

I have been up most of the night. Worried sick here. I sent Amerihope another email. I am asking why the operations manager has decide to change the refund amount when her Boss,The owner told her to issue me a full refund.

I also commented on the part where the owner says I am harassing. I am not harassing. I paid for a service and I believe I am entitled to answers so I seek answers from those at Amerihope who worked on my file. I did tell them that they should not have blocked my conversation diary nor closed my account until the Motion To Withdraw was oked by the court. Yes they filed a MTW because they say due to differences and I have become disruptive. I think I should get answers and replies until they are granted MTW. Until then they are still my representation. They do not wait for decision of court which is coming up. I have paid for services and was promised refund and not received it. Lets see what happens. Hope we do not loose home.

I am worried because now I will not have an attorney representing us. I will have to retain a new attorney if the mtw is granted.

Really strange that they have not contacted me about refund I did tell them I am going to continue posting here and anywhere I find online. I even told them I may purchase some ads in local newspaper about my refund.

I should get my full refund as promised by attorney.

I also did tell them that a perfect example of what went on with my case. one person says something and another changes it.( in writing from full refund by attorney to partial refund by operations manager)

I do not want to get into details about my case. I do have them. I thought I better make a copy of our conversation log in case deleted accidently or just blocked. My hunch was right I was blocked. I do have conversation diary from day one and why I retained them

 I emailed the company on the company email they have on website. I would post on the secured conversation log with account I had with them, but Amerihope has blocked me.

I emailed them to let them know I have posted here on ripoff report. I did demand that they submit my refund within 48 hrs as per the email.

Left message on Amerihope website today to issue me my refund. I have informed Amerihope that I have posted here. This company knows I have posted here. I would think they would do a rebuttal. Today I also filed complaint with BBB and I emailed the attorney generals office in Florida. Lets see what happens.  Just do not understand why This attorney would tell me full refund. 

I have no clue why this company will not issue my full refund. The owner emailed me and said full refund. Not partial. Not let me see how much we will refund you. In email below looks like full refund to me. I am not going into details about our differnces as client that is not issue at this time(maybe later) right now it is about what was emailed to me. That is a full refund.

Here is the email.  This is straight from the attorney iphone to my email.  I did not contact him or his employees. His employees since then have contacted me. I did contact him today and demand that he honor the email he sent me for the full refund. No reply. I will update daily

I typed in wrong address The correct address is 

7501 NW 4th Street, Suite 207, Plantation, FL 33317

I have also sent you email today(12/29/2014) asking that you honor the full refund promised