- Report: #619319
Report - Rebuttal - Arbitrate
Complaint Review: AMERIPRIDE TAX GROUP, LLC
AMERIPRIDE TAX GROUP, LLC2861 PULLMAN ST SANTA ANA, California United States of America
AmeriPride Tax Group Scam | Complaints REVIEW: AmeriPride Tax Group is committed to total customer satisfaction. AmeriPride Tax Group's past and current approach to business is focused on providing the highest quality tax debt help, including tax preparation, tax planning, accounting, and tax representation services to their clients throughout the United States.
*UPDATE: AmeriPride Tax Group pledges their commitment to the Rip-off Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program ... A program that benefits the consumer, assuring them of complete satisfaction and confidence when doing business with a member business.
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SPECIAL UPDATE: September 4 2012: Ameripride remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Ameripride is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, Ameripride has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, Ameripride has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Ameripride remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at firstname.lastname@example.org
Editors UPDATE: Positive Rating and Recognition has been given to AmeriPride Tax Group for its exemplary customer service.
Ripoff Reports review of AmeriPride Tax Group brought to light their sincere and ongoing commitment to customer satisfaction. Clients can trust that the company will always work towards achieving a mutually satisfactory resolution to any and all issues that arise. AmeriPride Tax Group's customer service policies are more than mere words on paper. The company continually surveys their clients to find out what matters to the people they help. They listen carefully to client concerns and questions and address those topics in weekly client-centric meetings. The result is a company that is truly built around the principle of customer service.
Client testimonials describe the peace of mind that Managing CPA Victoria J. Burns and the AmeriPride Tax Group staff gave to them during the process. They attest to the company's professionalism and to the long-lasting relationship that was built from the first meeting. Rip-off Report's investigation revealed that these testimonials are evidence of the general feeling of satisfaction felt by AmeriPride Tax Group's clients across the board.
AmeriPride Tax Group's mission statement says it all; "AmeriPride Tax Group provides peace of mind, protection, and results to Americans faced with tax problems." The company's core values are integrity, support, and giving back. During the course of its investigation, Rip Off Report learned that AmeriPride Tax Group's Managing CPA has been helping Americans with tax matters for over 25 years. She and her staff take pride in helping the individuals and business that come to them with tax and accounting matters.
Rip-off Report has confirmed that AmeriPride Tax Group is indeed focused on delivering optimal value to its clients. The company puts a great deal of effort into training its professional and support teams so that they are able to assist with any issues that their clients may face. Rip-off Report was pleased to learn that AmeriPride Tax Group's past and current approach to business is based on sound customer service principles.
AmeriPride Tax Group used the complaint posted on Rip-off Report (which was found to be false) as an opportunity to survey its clients and reinforce its client-centric policies. With the feedback generated by Rip-off Reports Investigation AmeriPride Tax Group saw the positive impact of its existing policies which only reinforced its commitment to customer service.
In summary, after our investigation, which included discussions with key personnel at AmeriPride Tax Group and many of the company's clients and associates, Rip-off Report is convinced that AmeriPride Tax Group is committed to providing superior service. As Managing CPA Victoria J. Burns says, "At AmeriPride, it's our goal to make life less taxing while our clients are relaxing."
Read more about AmeriPride Tax Group's Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program ... yes, a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED
===================== EDitors NOTE: The report below was found to be false. The party never responded to our email to assist them. Part of the Corporate Advocacy Program, the member business agrees to make things right with anyone that filed a complaint.. Rip-off Report found that the person filing this complaint never did business with Ameripride. The charges made here were completely false. Rip-off Report does not condone this kind of behavior. Rip-off Report has confirmed AmeriPride Tax Group to be a Verified Safe Business.
======================================== AMERIPRIDE TAX GROUP, LLC I have filed a complaint with the BBB as well. This office promised they would negotiate my tax issues and a salesman named Juan said that at least 1/2 the amount owed would be reduced off tax bill as SANTA ANA, California
I have filed a complaint with the BBB as well. This office promised they would negotiate my tax issues and Juan Boca said that at least 1/2 the amount owed would be reduced off tax bill as they are just fees and such that the IRS would be willing to drop. I believed him and took every last bit of my savings and paid them. I started working with Juan Boca and then was passed on to Torin Beeler. After 2 months I find out that they have done nothing! All they want for my grand was that I make payment arraignments for the full amount. When I called them on this they refused to return my phone calls. The refused to answer emails. They prey upon those of us who trusted them. They should be closed down. I am sadden to have to find out about their awful business practices. They wont even talk to me? How can they lay their heads down at night? For Shame
This report was posted on Ripoff Report on 07/01/2010 08:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/AMERIPRIDE-TAX-GROUP-LLC/SANTA-ANA-California-92705/AmeriPride-Tax-Group-Scam-Complaints-REVIEW-AmeriPride-Tax-Group-is-committed-to-total-619319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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