- Report: #351188
Report - Rebuttal - Arbitrate
Complaint Review: Amerisave
AmerisaveOne Capital City Plaza Atlanta, Georgia U.S.A.
Amerisave Did not close on time and did not provide any notice that they were not going to close on time until I called. Atlanta Georgia
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I had provided all of the documents they needed on the same day I discussed the loan. They continually told me that they had all of the information they needed and that I was 100% approved yet "their lender" was holding things up. They indicated that they had no control over the lender or when houses close.
Not only that but they couldn't understand why closing on time was such a big deal. As a result I incurred $350 in late fees to the seller of my house. I also had to pay for another appraisal because I was forced to go with another lender. I was told by Amerisave that "it is a buyers market...why do you care when you close"? I had movers scheduled, furniture being delivered and other work scheduled in the house that had to be put on hold until I could close with another lender. It totally messed up my move and cost me over $700.00 in fees & additional appraisals.
When I asked Amerisave to reimburse my expenses they told me to "move on because they would not reply to any more of my emails".
This is a very bad company. Do not use Amerisave for your loans.
This report was posted on Ripoff Report on 07/14/2008 04:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Amerisave/Atlanta-Georgia-30326/Amerisave-Did-not-close-on-time-and-did-not-provide-any-notice-that-they-were-not-going-to-351188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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