- Report: #1092473
Report - Rebuttal - Arbitrate
Complaint Review: Amigo Energy
Amigo EnergyPO box 301410 Dallas tx 75303 1410 PUC LICENCE # 1 Rockwall , Texas USA
Amigo Energy Amigo Energy bill paid - they turn off my power - Rockwall Texas
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I have paid my account on time and find out yesterday that I got an early termination notice that my power is to be turned off. I never requested for my power to be turned off. I have been with this company only 2 months. My 1st payment was sent and gone through my bank as paid on time. The rep yesterday tells me that some requested the power to be turned off. I never nor did I look at any other companies to switch. I want my power turned back on. My family has to check into a hotel tonight.
I spoke to one of their rep with an hour of their email to me that the power was requested to be turned off. That was 2 days ago and they told me that there was nothing to worry about.
On top of all that they are charging me a 125 fee
I want my fee refunded 125 and hotel stay - I want my power on today!– I will file a complaint to BBB and every social media I can find.
1308070322 acct #
This report was posted on Ripoff Report on 10/16/2013 06:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Amigo-Energy/Rockwall-Texas-75087/Amigo-Energy-Amigo-Energy-bill-paid-they-turn-off-my-power-Rockwall-Texas-1092473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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