Andrae micheals national portrait company Ripped off They were in round rock tx colorado

 I was at the grocery store buying flowers for my wife and was greeted by a guy pushing the portrait studio stuff n I had 3 kids with me n he made the pics sound real good and also said I can reschedule if needed and said we'll work with you, me being the sucker I am gave him 20 bucks cash and he gave me a card with an appointment, well turns out we did need to reschedule and I called them and they REFUSED to refund me the money and also said they'd be back at that location next year if I wanted to just wait till then, I don't want to wait till then I said and she hung up on me so here I am with no pics to make my wife happy with and I got taken for 20 bucks too am I a dumbass or are these people doing this on purpose