• Report: #238742

Complaint Review: Andy's Auto Electric

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  • Submitted: Sat, March 10, 2007
  • Updated: Sat, March 10, 2007

  • Reported By:Lewisville Texas
Andy's Auto Electric
3103 S. Lamar Blvd Austin, Texas U.S.A.

Andy's Andy's Auto Electric Andy's Auto Electric $750 bid for a $10 repair! Ripoff Austin Texas

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A few days ago I was in Austin TX searching for apartments when my battery came lose and welded itself to the retaining bar. A puff of smoke came out from underneath my hood and my 4runner quickly died. I thought the worst. I had a few hand tools and started troubleshooting. I checked all my fuses and none were blown. (I had a volt meter). My truck turned over and it wouldn?t start. I thought I had blown the ECU. Being that I was out of town I didn?t have the resources to try to fix it myself. I had my truck towed to Andy?s Auto Electric Plus in Austin. I explained my situation and they got to work. The work day ended and Brian, the guy I was working with, told me he needed to keep it over night. I had to return to Dallas that night. I got home and quickly did some research on Yotatech. I was later told it was simply a ground wire that had fried. For the past three years I have grown to trust the advice of Yotatech and I have saved thousands. I decided to repair the truck myself. I get a call the next morning from Brian and he states the repair is going to cost $750, $200 for parts and $400 for labor. $50 for taxes and other fees. I quickly requested to fix my truck myself. His attitude immediately changed and he wanted my truck out of his shop. ?If we?re not doing the repair it?s in my way.? I returned to Austin the next day to perform the repair. I popped my hood only to find that they had blown my starter relay and four fuses. These fuses I had checked before I had it towed. I questioned Brian about this and he said my battery had done that. I was also refused a parts list, receipt and the parts they had removed from my car. The shop closed and I headed to Pep Boys. I purchased ground wire and fuses. $22.00 in parts. 10 minutes and my car was running! Unfortunately now, the truck isn?t running as well as it did before the failure. It seems to be missing. I believe this to be caused by them.

How do I get these guys investigated? They tried to charge me $750 for a $10 fix!
Where does the consumer go? I?ve started with the BBB but all that will do is get me a refund! These guys are ripping people off!

Their site. http://www.andysautoelectric.com/

Blake
Lewisville, Texas
U.S.A.

This report was posted on Ripoff Report on 03/10/2007 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Andys-Auto-Electric/Austin-Texas-7874/Andys-Andys-Auto-Electric-Andys-Auto-Electric-750-bid-for-a-10-repair-Ripoff-Austin-238742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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