- Report: #701889
Report - Rebuttal - Arbitrate
Complaint Review: Antonio Melani Salon & Spa
Antonio Melani Salon & Spa2707 Colby Ave Everett, Washington United States of America
Antonio Melani Salon & Spa Clay and Holly They first accused me of washing my hair right away the next day after my perm, and were very rude to me. Everett, Washington
*Consumer Comment: Your Sorry?
*Author of original report: Great attitude is importiant.
*REBUTTAL Owner of company: We are sorry for this experience
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I reminded him that I told him it may not take. And he said "No, it has been washed." I told him again, "No I didn't!" I said to him, Ill come back when Holly comes in. So I came back at 11:00 that same day to have her look at it. I walked in and Clay and Holly both walk and circle around me looking at my hair. Holly said, "What did you do to your hair, did you brush it?" I told her no, I didnt. I said, I didnt wash or brush it. I need it done again. Right away they both said thats no going to happen. Clay said, "its not Holly's falt that your hair didnt turn out." I said, I know that , but I still would like it permed again. And they refused to do it again. I left and felt bagererd and accused. They were very rude and and not at all very nice. I am a single mom, and all I wanted to do was feel better about my self with a nice new style of hair. Insted I feel worse because of their rudness and accusing me of doing somthing I didnt do.
This report was posted on Ripoff Report on 03/02/2011 05:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Antonio-Melani-Salon-Spa/Everett-Washington-98201/Antonio-Melani-Salon-Spa-Clay-and-Holly-They-first-accused-me-of-washing-my-hair-right-701889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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