Any Hour Plumbing Any Hour Electric-Plumbing-Heating and Air Charged $976.00 for a repair which should have cost under $600.00 Orem Utah

There was a plumbing leak in crawl space of home.  Called Any Hour Electric-Plumbing-Heating-Air.  The company reported they do not charge additionally for weekends or after hours.  Plumber arrived on time- he assessed the leak and stated within 5 minutes of arriving the copper pipe had burst under the home, he turned off the water and also checked the rest of the home.  He would need to replace the pipe and put in two new frost free basebibbs.  He stated it would take him a couple of hours.  He presented me with an invoice for $976.00, when asked for an itemized invoice he stated he would not know that price until the repairs were made.  He also tried to sell a Comfort Assurance Plan for over $400.00 a year to do simple maintenance on the home.  He stated the invoice would need to be signed before beginning the repairs.  There are 4 small children in the home and needed the repairs completed and water turned back on.  He requested a check before starting the repairs, which I did not give him until the repairs were completed.  He took under 2 hours to complete the repairs- replaced some copper pipe and replaced two frost free basebibbs.  Then he also stated he would not warranty the repairs unless he was given an additional $488.00 to install a PRV.  He left the home with $976.00 never providing an itemized list of labor and parts. 

After researching the parts and labor:

$100.00 per hour labor= $200.00

$35.00 per frost free basebibbs=$70.00

$30.00 for 20ft of copperpipe used possibly 3 ft

Maximin cost $500.00  over charge by 476.00 

I will contact the owner on Tuesday to see if this charge is high, which I'm sure he will state it is.  Never use this company they are over charging to the max.