- Report: #1086679
Report - Rebuttal - Arbitrate
Complaint Review: Anytime Fitness
Anytime Fitness3750 32nd Ave S. Grand Forks, North Dakota USA
Anytime Fitness ABC Financial Anytime Fitness / ABC Financial Ripoff - Cancellation not accepted after moving 300 miles away Grand Forks North Dakota
*UPDATE Employee: ABC Financial
*Author of original report: Thank you tigres
*Consumer Comment: Please file report with BBB
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About three years ago, I informed Anytime Fitness in Grand Forks, ND that I was moving out of state, and would need to cancel my membership. This is clearly legal, and meets the T&C of my contract. I typed and signed a letter after calling to find out what I had to do to cancel. I then personally handed my letter to gym manager with a witness present who also attended the gym. I moved 300 miles away, and sent the Anytime Fitness in Grand Forks, ND proof of my new address. I received a letter stating that I needed to pay a $50 cancellation fee, which seemed strange since I've never heard of this charge when someone moves out of state. I decided to just send the payment and be done with it. After my bank in Grand Forks, ND confirmed the payment, I closed my account in order to transfer to a local Credit Union. End of story, right?
Wrong. It is now 2013, and I recently started receiving phone calls from a strange number. After calling to find out it was a collection agency regarding Anytime Fitness, I was confused. After spending an hour trying to speak with ABC Financial and Anytime Fitness in Grand Forks, I left a message for the club manager to call me.
The manager called me today to tell me that my cancellation payment was never received, so the club decided to charge me $450. They did not in any way inform me, even though they had my new address, that they were going to send this amount to a collection agency. If there was a problem with payment, why did they wait 3 years to say anything? To get more money, that's why. They refused to work with me, and this has to be illegal at some point. I am disgusted by this company, and will tell everyone I know never to go through this branch.
This report was posted on Ripoff Report on 09/23/2013 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Anytime-Fitness/Grand-Forks-North-Dakota-58201/Anytime-Fitness-ABC-Financial-Anytime-Fitness-ABC-Financial-Ripoff-Cancellation-not-a-1086679. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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