- Report: #718100
Report - Rebuttal - Arbitrate
Complaint Review: Aol Fraud department
Aol Fraud departmentPo BOX 65580 Sterling, Virginia United States of America
Aol Fraud department Jenny, Supervisor Aol Fraudulently charged my company $246.40 for 18 years = $4435.20. Admits fraud but only returns $1228.20 Sterling, Virginia
*Consumer Comment: I'm with you Joe, AOL is crooked!!!
*Consumer Comment: Hmmm...
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In 2008 I sold my business. On 1/22/2011 I found a charge on my old banking account for $246.40 from AOL. I did not recognize the charge so I filed a fraud claim with AOL. AOL researched the account and said that the charge has been ongoing for 18 years. I could never remember signing up for any service with AOL. I asked them to show me a document authorizing this charge. After 3 weeks of investigating my claim they admitted that Fraud had been associated with my account but would only return $1228.00 leaving $3207.20 UN paid.
Now I know I am going to sound like a fool for not noticing it sooner but thats beside the point.
My bookkeeper thought it was an advertising charge and never asked me what it was for
I could have bought a computer with some AOL trial but I never used any service from them.
This company blatantly ripped me off with no explanation and is giving me no answers except it is there policy to only go back 5 months for any Fraud reimbursement. Do I have any recourse?
This report was posted on Ripoff Report on 04/15/2011 03:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Aol-Fraud-department/Sterling-Virginia-20165/Aol-Fraud-department-Jenny-Supervisor-Aol-Fraudulently-charged-my-company-24640-for-18-718100. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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