AP9 Shopping Essentials + Shopping Essentials Plus charged my credit card without my permission. I never knowingly signed up for membership. Connecticut

Today after (unfortunately) I sent in payment for this month's credit card bill, I discovered a $19.95 charge I did not authorize on my bill. It was titled AP9*Shoppingessential+ and listed a phone # in CT 888-999-0564. First I called my credit card company. They were nice but said they could not tell what it was for as it was a 3rd party charge.

I called the CT phone number and found they first asked for the membership number. I did not sign up so I had none. If not that they wanted credit card number or phone number. I put in my phone number & was told they had no record. It was only after I reluctantly put in my credit card number that they could find my account & agreed to talk with me.

When told I never knowingly signed up for this and wanted the charge removed from my card, I was told it would be removed within 2 or 3 business days. Hopefully, this will happen.

What will keep it from happening again since I have no idea what triggered it in the first place!

Ginger
Arcade, New York
U.S.A.