- Report: #1088642
Report - Rebuttal - Arbitrate
Complaint Review: Apple Appliance Sales & Service
Apple Appliance Sales & Service6 Southwood Park Drive Hilton Head Island, South Carolina USA
Apple Appliance Sales & Service Floor damage poor installation Hilton Head Island South Carolina
*Author of original report: Ladder
*REBUTTAL Owner of company: Complete Lie against Apple Appliance
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Purchased almost $8,000 of Kitchen appliances for Apple Appliance and they raved about how good their service is and how they stand behind their work. 3 gentlemen arrived to install the kithchen appliances one of which was very heavy. When Installing the microwave he used a step stool that did not have any rubber feet on it. Needless to say he damaged our brand new floor which was installed two days earlier which we paid $6000 for. When I brought this to apple appliance's attention they claimed that they do not use ladders when installing and they would do nothing to repair the floor. When I ask whos ladder it was the crew claimed it was theirs. The were very rude and obviously do not stand behing their work as they claimed.
This report was posted on Ripoff Report on 10/01/2013 12:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Apple-Appliance-Sales-Service/Hilton-Head-Island-South-Carolina-29925/Apple-Appliance-Sales-Service-Floor-damage-poor-installation-Hilton-Head-Island-South-C-1088642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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