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Report: #1324251

Complaint Review: Apple Inc. - Nationwide

  • Submitted:
  • Updated:
  • Reported By: P. David — Chapel Hill North Carolina United States
  • Author Confirmed What's this?
  • Why?
  • Apple Inc. Nationwide USA

Apple Inc. Refused to replace broken device based on claims of 'water damage'. Cupertino CA

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A fairly new Apple iPhone 6 device recently began having trouble with screen brightness, and I went through the appropriate channels with Apple support, ultimately resulting is my having to visit a local Apple store.  They claimed that the unit was water damaged, even though the 'moisture indicator' remained white.

After arguing with Apple for a short period, I ultimately gave in, and paid an additional $300+ for a replacement unit, on top of the $850 for the device initially.  The replacement device is also faulty.  Apple as a company has disgusted me, and I cannot move quickly enough in eradicating their increasingly defective and obsolete devices from my personal and business life.  There are too many other manufacturers making better quality products at better pricing to remain with a company that is quickly spiraling into antiquity.

This report was posted on Ripoff Report on 08/23/2016 09:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/apple-inc/nationwide/apple-inc-refused-to-replace-broken-device-based-on-claims-of-water-damage-cupertino-1324251. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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