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Report: #1294162

Complaint Review: Appliance warehouse - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Flippin out — Ellenton Florida USA
  • Author Not Confirmed What's this?
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  • Appliance warehouse Nationwide USA

Appliance warehouse Scam Dallas Nationwide

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Back in Feb we contacted this company to get a 24" stackable gas washer and dryer. After being told the account was set up and the delivery date for the following day we ended the call. With money order in hand made payable to this company I waited for the delivery. By 2pm there was still no delivery. At 3pm a 87 yr old man showed up to deliver the washer and dryer, had no assistance, no way to bring it up the steps. When I called the company I was told they were not going to deliver the set and they were going to cancel the account. After 5 Days of fighting with this company I finally gave up.

Yesterday we were informed that this company does in fact deliver to the apartment complex we are in. Called again as last week they delivered 6 different units. We were again told they will not deliver to this complex and the office has to set the account up. After speaking to my office manager once again, I was told there is nothing they can do as they no longer hold an account with this company.

This company has a sales manager named John Durby who seems to think he can do and say anything. He doesn't realize that he told me they basically decided to not furnish washer and dryers here because the office cancelled their contract. THis practice is illegal and if the owner doesn't contact me to correct this issue I will inform the BBB and the Attrny General in both FL and TX.

This report was posted on Ripoff Report on 03/16/2016 05:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/appliance-warehouse/nationwide/appliance-warehouse-scam-dallas-nationwide-1294162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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