- Report: #867001
Report - Rebuttal - Arbitrate
Complaint Review: appliancesconnection.com
appliancesconnection.comInternet United States of America
appliancesconnection.com REFUSAL to fix thier ADMITTED mistake: Sent me a BLACK bed instead of the WHITE i ordered, Internet
I called and reported the error immediately to Calvin at appliances connection and the run around began. He fully admitted the error - called the supposed supplier and said he'd have a resolution in a few days. That was a month ago.
He told me I was late for their "return policy"- really They were WEEKS late and sent the WRONG item He told me to send pictures - Really? It's up to me to prove THEY goofed after they admit it? OK, I sent pictures - 6 times No resolution- it's been a month.
I'm furious, disgusted and frustrated. This company does not care to fix their own admitted mistakes. I'm filing a complaint with the AG in Brooklyn. And refuting the credit card charges - but it's a huge wast of time and energy. Then I have to go find a REPUTABLE company to buy a white leather bed.
This report was posted on Ripoff Report on 04/11/2012 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/appliancesconnectioncom/internet/appliancesconnectioncom-REFUSAL-to-fix-thier-ADMITTED-mistake-Sent-me-a-BLACK-bed-inste-867001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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