Complaint Review: Apptology Rich Forman Long Nguyen - Nationwide
- Apptology Rich Forman Long Nguyen Nationwide USA
- Phone: 4082051107
- Web: www.apptology.com
- Category: Computer Programmers
Apptology Rich Forman Long Nguyen Don't Use these guys for any mobile app development. Scammers. Nationwide
*REBUTTAL Owner of company: Rebuttal to Steve Hall
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OMG! Apptology and their main characters Rich Foreman (CEO, located in Sacramento) and his "VP of Sales" Long Nguyen (located in Silicon Valley) are just a couple of guy, hustling people who want to get their mobile app developed.
So my story. I was orginally quoted for a block of 10 hours, at $75.00 an hour and told maybe 10-20 hours to reskin and bug fix my app. I was given a six week time frame for completion. I was also told that their programming staff was US based. Later, I found out that their "management" was based in teh US but their programmers were off short.
Thorughout the project, we went through several "program managers", come in the US, more offshore. We heard a couple of them got fired, based upon how they handled our project. Finally, after almost six month.... not six weeks, but months... did we get our new mobile app launched. They got a bill for 90 hours!! We were told that we would be notified after each block of 10 hours was used. That never happened. And Long Nguyen, told me he was sorry that they did not follow what our agreement was and that any future engagement, he personally would handle our account.
So after weeks of negotiating, we settled on a lesser amout but really felt like they took advantage of us.
Now that we found a bug in their programming, they want me to pay them another 10 hours for them to fix their screw up. Believe that??
These two guys are really jokers. If you want people to develop your mobile app who act like kindergardners, hire them. If you want a real company, run from Rich Foreman, Long Nguyen and the Apptology company!!
This report was posted on Ripoff Report on 01/20/2016 01:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/apptology-rich-forman-long-nguyen/nationwide/apptology-rich-forman-long-nguyen-dont-use-these-guys-for-any-mobile-app-development-sc-1281257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Rebuttal to Steve Hall
AUTHOR: Apptology - (USA)
SUBMITTED: Monday, August 29, 2016
From Basecamp (our project managment tool), here is the last exchange between our team and their project manager:
Ok thanks – let’s go ahead and make the permission change only and re-upload with the same listing information + images. We will test on our own for now after the permission changes. thanks
Michael E. B
Director of User Interface
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Currently, there is an outstanding balance of $300 as of Dec. 9th and the client refuses to pay it. Our policy is that we will not release any source code until we receive final payment.
If anybody would like to know more about this situation, please contact us and we are happy to share the project notes and emails for this project so that you can judge for yourself.
____________________________________________
We have been in business for over 6 years and have an A+ rating with the BBB:
bbb.org/sacramento/business-reviews/mobile-apps/apptology-in-folsom-ca-47027015/
Advertisers above have met our
strict standards for business conduct.
Michael B Tue, 18 Aug 2015 at 10:23am via email