Aptela is a completely sham of a company and the worst part about it is, they are too unorganized to even know it how bad they really are. Complete Rip-Off so save your time and money Herndon Virginia

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<!-The polycom transfer button doesnt allow a transfer to occur

<!>The transfers requires excessive pressing of *s or #s

<!--Was told efax capability was included at no charge; not the case as I noticed surprise charges on my bill.

<->Aptela doesnt truly integrate with the polycom voip phones.

<!--Click to connect in outlook does not work;

<!- Cant flip call to cell phone from polycom; must login to account and use the web interface.

<!--Constant reoccurring issues with the billing department.

<!- Limitations of customer service via telephone.  Billing department (Megan Marshall) refused to reverse incorrect charges.

<!--Hold times for customer support have been consistently over twenty five minutes.

<!--The Sales department does not communicate with the technical department and billing.