• Report: #1152341

Complaint Review: APUS

  • Submitted: Thu, June 05, 2014
  • Updated: Tue, June 17, 2014

  • Reported By: Eddy — Las Vegas Nevada
APUS
111 West Congress Street, Charles Town, West Virginia USA

APUS Refuse to take responsibility for not releasing classes for access to students Charles Town West Virginia

*Author of original report: APUS has contacted me to fix their error

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

     I have been with APUS for over a year. About 50% of the time I have to make mutiple phone calls to the college to gain access to my classes prepaid or not. I spend 2-4+ days getting my classes unlocked just so that I may enter the courses that I paid for Via student lons or otherwise. This even happens when they have already been paid in full and have issued refunds from overpayment. They refuse to let their students know in advance and when I bring this issue up they tell me I should start fighting to get my classes released a week before I start my class so that by the time the course starts I can have access and am able to do the assignments on time. They claim it is not their fault or job to notify that the students can not access their classes due to missing information or any other reason. APUS costs me more in time getting my classes released than the course work of the classes. This seems to be acceptable to them, buisness as usual.


This report was posted on Ripoff Report on 06/05/2014 08:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/APUS/Charles-Town-West-Virginia-25414/APUS-Refuse-to-take-responsibility-for-not-releasing-classes-for-access-to-students-Charl-1152341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on APUS

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

APUS has contacted me to fix their error

AUTHOR: ed smith - ()

I am glad to report that I have spoken with both the CEO and the VP of APUS and they have opened an investigation into why I (and probably others) were treated this way. They have reached out and made ammends to a level that I am very pleased with. I am forgiving APUS and shall be giving them a second chance. 

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X