AR500 Armor AR 500 Armor, AR500ARMOR.com, ar500armor.com/ Bills immediately, sends partial order THREE months later, Never sent full product order. Promises to, then claims I CANCELLED!? Phoenix Arizona

1/12/2016 (now later than they said I would have it)

J_,

 Yes you will be receiving tracking this week and it will ship sometime next week.

 Please let me know if you need any further assistance! Have a beautiful and marvelous day!

 Sincerely, Jess

** Jan 16th, 2016 - STILL no tracking number.  I'm starting to believe the company is a SCAM -- they have $516 dollars they are enjoying interest on, its now 2 1/2 MONTHS later and I have NOTHING.

So I received no promised tracking number. Can you provide some clarity please.

Reponse: January 18th, 2016

. I do apologize for the delay. We have had unforeseen setbacks in production, which had caused the lead time to be pushed up. We are working hard to get all orders completed and shipped. Your order looks to be completed by the end of this week . At that time you will receive a tracking number via e-mail. Please allow 2-3 business days for it to leave our facility. We appreciate your business and patience. Have a blessed day! Cece. AR500 Armor® Customer Support 17431 N Black Canyon Hwy â”‚ Phoenix, AZ 85023 phone: 602.501.9607 ext 1211

** STILL NOTHING!  I ask AGAIN Jan 28th after looking to see if AR500 ARMOR is a SCAM:

** from me: Hi - please answer.  I'm started to get concerned that this is a scam.

They respond: MORE DELAYS!  THE EXACT SAME BOGUS LIES..

J_, I apologize for the delay, we had a higher volume of orders than anticipated due to the holiday seasons which has put us slightly behind. I understand that is not your issue but it does affect our production and shipping time. However it does look like your order will be labeled for shipment here shortly! When it is labeled you will receive tracking information via email. We generally allow 2-3 business days from the labeled date for it to leave the facility. That is when you will see movement on your tracking information. Once again I apologize for the delay I do understand how frustrating it can be to wait for a delayed order. We are working as fast as we can and I greatly appreciate your patience  J_ , let me know if there is anything else I can do for you! Please let me know if you need any further assistance! Have a beautiful and marvelous day! Sincerely, Jess AR500 Armor® Customer Support 17431 N Black Canyon Hwy â”‚ Phoenix, AZ 85023 phone: 602.501.9607 

I THREATEN A CHARGEBACK - LOW AND BEHOLD: ACTION!

** My email Jan 29. 

.THIS GOES ON FOR FOUR MORE WEEKS!  See attached image.

. Febrary 9, I Finally get the package.

. February 12th: I go through and try to assemble the AR500 Armor plate-carrier.  I bought the AR500 Armor "Phoenix" package and the upsold "side plates".  There was NO POSSIBLE WAY to hold the side-plates.  I called them up.  They said effectively: "[Oh.... we have this issue a lot.  The Phoenix Package with the UPSOLD SIDE PLATES does NOT COME with SIDE PLATE HOLDERS.  YOU HAVE TO GO THROUGH THE WHOLE THING AGAIN AND DEAL WITH LIES, GETTING PATRONIZED WITH 'PROMISED' DATES, CONSTANTLY FOLLOWING UP AND BEING LIED TO AND STRUNG ALONG after we INSTANTLY TOOK THE CONSUMERS' Money - and YOU HAVE TO SHELL OUT MORE CASH.  See you in a Few MONTHS OF BEGGING FOR YOUR PRODUCT]".  WHAT THE @##@!!!

I state my frustration and how it is false advertising and I believe I'm talking to Jessica.  She says: "Personally, frankly I AGREE WITH YOU.  This happens a LOT.  Let me go talk to my manager." (this is like the fabled used-car salesman 'going in the back room to talk to his manager).  She comes back on: "We're going to send you the side plate carriers for free.  Ok?"    I say: "THANK you.  Will there be an email confirmation and some tracking number?". She says: "Yes - I'll send that".  THAT NEVER HAPPENED.  NO EMAIL.  NO TRACKING.  NO "EVIDENCE" of the admission or concession.  

AGAIN I am FORCED to follow up:

THEN I GET A DAMNED "SURVEY" email!

On Thu, Feb 18, 2016 at 1:25 PM, AR500 Armor® <[email protected] // > wrote:

b Dear J_,

The AR500 Armor® team would like to say Thank You for your business and support!

We value your feedback and are always looking for ways to expand and improve our products and service enhancing your experience. Your feedback directly affects how we move forward as a business!

We would like to ask for a quick moment of your time to share your thoughts, leaving a product review is simple! The following links will take you to the product you purchased where you can share your review under the "Reviews" tab.

AR500-Banshee-BK-Armor -

Banshee Plate Carrier w/ Armor & Pouches - Black

2/18/2016: So I took the survey, they NEVER POSTED any of it, and I replied to the survey solicitation email:

"REVIEW POSTED: