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Report: #1137001

Complaint Review: Aramark Uniform Services - Fresno California

  • Submitted:
  • Updated:
  • Reported By: SBS-Fresno — Fresno California
  • Author Not Confirmed What's this?
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  • Aramark Uniform Services 3333 N Sabre Dr. Fresno, California USA

Aramark Uniform Services Aramark is trying to extort funds from our organization after failing to provide basic customer service Fresno California

*Author of original report: Aramark picked up left over items and cancelled collections.

*Author of original report: No Response

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After providing horrible service we cancelled our contract in early 2013 with Mr Paul Pinaker. (He is no longer with the company) The driver then should have picked up any remaing items but never picked them up after we cancelled our contract. This leads me to believe that this is a standard business tactic for Aramark to get funds for items that are past thier useful life. We still have some towel and a mat that was never picked up. When we cancelled the contract they continued to bill us for the towels and mat that they left here at a higher rate then on our previous invoices. We have tried to contact Aramark on numerous occasions to resolve the issue but all of our attempts were futile and they sent us to collections. Aramark is clearly trying to extort funds from our organiztion, when clearly they failed to provide basic customer service, that would have saved all of us valuable time and money.

This report was posted on Ripoff Report on 04/07/2014 02:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aramark-uniform-services/fresno-california-93727/aramark-uniform-services-aramark-is-trying-to-extort-funds-from-our-organization-after-fa-1137001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
0Consumer
0Employee/Owner

#2 Author of original report

Aramark picked up left over items and cancelled collections.

AUTHOR: SBS-Fresno - ()

POSTED: Monday, May 12, 2014

Aramark contacted us and remdied the situation. They came by and picked up the items they left and recalled the collections case.

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#1 Author of original report

No Response

AUTHOR: SBS-Fresno - ()

POSTED: Tuesday, April 22, 2014

A day after filing the report a representitive from Aramark contacted our organization in response to our report. The representitve asked us to send any backup documentation to him. He said he would look over it and call us back within 2 business days. It has been over 2 weeks since we sent over the documentation and we have yet to hear back from him with a resolution.

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