- Report: #154047
Report - Rebuttal - Arbitrate
Complaint Review: Arcadia Transouth, Citifinacial-auto
Arcadia Transouth, Citifinacial-autoPO Box 1437 Minneapolis, Minnesota U.S.A.
Arcadia Transouth, Citifinacial-auto rude, calling me a liar, and would not connect me with who I ask for Ripoff Minneapolis Minnesota
*Consumer Comment: Everything they say about Auto One/Citifinancial/Arcadia/Transouth is true.
*Consumer Comment: Citifinancial is a big JOKE!!!!
*UPDATE Employee: What Is with all this hostility?
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I have been receiving messages and I have talked to one telling them that I am dealing with this Mr. Crawford and this program. Trying to make a payment I called Mr. Crawford and left a message for him to return my call. At this time a Ms. Williams calls me and basically telling me that I had no business talking to him the she was my case manger.I explaned the process agin that he had told me and she states that I would have to deal with her.
In this process of her talking over me and would not let me talk she began to raise her voice to me. I tried to explain this is the second time that this company has screwed me. Early I made two payments with in two weeks being told that this would bring my account up to date. To my surprise NOT! When I tried to tell her about this she tried to turn the tables on me again and became highly rude.
Several times I have tried to contact the supervisor over her and tring to get things strait and the company will not give me the superviosr and keeps giving me her. How does a company with so much business and customers stay active if they are so rude and hatefull to them???? Someone needs to bring them back down to a resonable level.
This report was posted on Ripoff Report on 08/17/2005 06:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Arcadia-Transouth-Citifinacial-auto/Minneapolis-Minnesota-55440/Arcadia-Transouth-Citifinacial-auto-rude-calling-me-a-liar-and-would-not-connect-me-wit-154047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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