• Report: #1000213

Complaint Review: archivefee

  • Submitted: Sun, January 20, 2013
  • Updated: Thu, February 14, 2013

  • Reported By: buckeye28 — springdale Ohio United States of America
archivefee
Internet United States of America

archivefee see complaint review 997237 of four days ago(1/16/13).same story.ad said $1.00 charge but was charged $19.95. never received a report on my military record Internet

*REBUTTAL Owner of company: archivefee

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this is a reinforcement of complaint review 997237 from 4 days ago(1/16/13). same story.the price for a search of my military records was supposed to be $1.00 and they advised they were charging $19.95. never got the report.

This report was posted on Ripoff Report on 01/20/2013 01:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/archivefee/internet/archivefee-see-complaint-review-997237-of-four-days-ago11613same-storyad-said-100-1000213. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

archivefee

AUTHOR: JoshCustomerService - (USA)

Hello Buckeye28,

We deeply apologize for the inconvenience caused to you. There was clearly some confusion regarding the charges of our services. Please email at manager@archivefee.com for assistance related to charge and refund issues.

Thank you for bringing this to our attention.

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