• Report: #1000568

Complaint Review: archivefee.com

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  • Submitted: Mon, January 21, 2013
  • Updated: Tue, January 22, 2013

  • Reported By: Gatun — Westminster Maryland United States of America
archivefee.com
Internet United States of America

archivefee.com Charged fees of $19.95 and $1.00 for report never received. archivefee.com, Internet

*REBUTTAL Owner of company: Customer Service

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I responded on-line to receive a report which would indicate my prior military record. The indicated cost for the report was to be $1.00. After quite a few minutes involving many prompts from archivefee.com such as "continue for report" and "step 1", step 2" and on and on, I was directed to send my credit card information for the $1.00 charge.

The end result of my experience with archivefee.com was a charge for $19.95 and then an additional charge for $1.00.  The $1.00 charge was the only one I had agreed to.  Also, no report of any type was forthcoming, only the charges for what appears to me to be a scam. I am notifying my credit card company to dispute the charges.

This report was posted on Ripoff Report on 01/21/2013 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/archivefeecom/internet/archivefeecom-Charged-fees-of-1995-and-100-for-report-never-received-archivefeecom-1000568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Customer Service

AUTHOR: JoshCustomerService - (USA)

Dear Gatun,

I apologize for any problems with these charges. Please email josh@archivefee.com and I can refund these charges immediately. Again please send me a quick email and I can take care of this.

Thank you,
Josh F.
Customer Service Manager
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