ED Magedson – Founder
ardyss lifelas vegas, Nevada United States of America
I became a distributor for this company and loved the product. I thought that I could make a lot of money with this company because I loved the body shapers and really believed in them. I have complaints about the products but the customer service and management is the worse. I had some issues with some returns and custom orders as well. You stay on hold with this company for so long that the line ends up going busy. They want you to make so much money but then they waste the distributors time sitting on hold just to get anything resolved. They allow you to order online and do recurring orders online but won't let you cancel a recurring order. They want you to contact them to cancel but you can never get through.
I ended up emailing upper management and all I get is this email.
THIS IS AN AUTOMATIC RESPONSE Depending on the nature of your email, Mike may personally respond or your email may automatically be forwarded to the appropriate person for a faster response. Thank you and have a great day. -- Mike Potillo "Give us a Year and we will Change Your Life!"
Never once did I even get courtesy email or call from a Ardyss representative to handle my complaint. Again, I think the product is awesome but the customer service and support they claim to give their distributors is rated "F".
Please take your time and talk to as many people as you can before you jump into this business. It was such a bad experience for me whenever I had to try and assist my customers and very much embarrasing to tell my customers that I was having a hard time getting through to the company that I represented.
This report was posted on Ripoff Report on 02/23/2010 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/ardyss-life/las-vegas-Nevada-/ardyss-life-body-shaper-body-shaper-bad-support-system-unprofessional-bad-customer-serv-573896. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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