SPECIAL UPDATE: April 20 2011: Arise Virtual Solutions remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Arise Virtual Solutions is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.Rip-off Report Investigation:
To date, Arise Virtual Solutions has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, Arise Virtual Solutions has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Arise Virtual Solutions remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at firstname.lastname@example.org
Editors UPDATE: Positive Rating and Recognition has been given to Arise Virtual Solutions
for its Commitment to Excellence in customer service.
Rip-off Reports investigation of Arise Virtual Solutions uncovers an ongoing commitment and dedication to agent satisfaction. This means that agents can expect that Arise will always work towards finding a mutually satisfactory resolution to any agent concerns. Arise listens carefully to agent concerns and sees them as an opportunity to learn from past mistakes and improve as a company.
One top executives in the call center space stated to Rip-off Report, that Arises dedication to the remote workforce is shown by the increase in the number of agents each year and the growth of the business year over year. This growth is closely correlated how happy Arises agent base is with Arise as well as how happy the agents have been in growing their own businesses.
Another top executive of the company stated to Rip-off Report, that Arises philosophy is based on the premise that Arises focus is to closely consider how our agents view our business and theirs. Arises believes in delivering our agents the ability to work when and where they want to while maximizing the revenue for their own business. Arises mission statement says it all; " Our mission is to virtualize enterprises worldwide to accelerate unparalleled business results for both our clients and our agents." Some of the other things Rip Off Report learned in the course of its investigation: Arises business was established in 1997 to originally provide people with disabilities the opportunity to work from the comfort of their own home, while being provide the opportunity to earn a solid living. Since then, Arise has certified thousands of agents, across the United States, and is recognized as the leading homeshoring company.
Rip-off Report has confirmed that Arise Virtual Solutions takes the relationship with their agents very seriously. Arise recently held an agent focus group meeting to openly discuss any concerns the agents had. Arise has created strategies around each concern and will be rolling out solutions in the next quarter. Rip-off Report was pleased to learn that Arises past and current approach to business is focused on its pledge to total commitment towards agent satisfaction.
Arise Virtual Solutions recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Arise has made organizational changes allowing their agents a more streamlined approach to problem resolution and a total overall commitment to their agent experience.
In summary, after our investigation, which included discussions with Arise Virtual Solutions and many of their past and current agents, Rip-off Report is convinced that Arise Virtual Solutions has been and is committed to quality delivery of services resulting in total agent satisfaction.Read more about Arise Virtual Solutions Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Arise Virtual Solutions, Inc Willow CSN C T CORPORATION SYSTEMArise Virtual Solutions Inc., Willow CSN Incorporated C T CORPORATION SYSTEM Ripoff, Fraud, Criminals, Abuse, Miramar Florida
I signed up to be a Arise Certified Professional In hopes of being able to work from home. I had heard great things about Willow CSN, and thought the same would apply under their new name "ARISE". First off i was surprised at the lack of support i got through the whole process. First you have to pay for your background check $20. Then you have to Incorporate yourself $150 and last you have to pay $100 for their test to be certified and Start applying for work with them.
Once you are certified you can start looking for company's to work for though Arise.
Also once you have paid all that money you will need to have a bare computer with basically nothing installed , for me that meant a new one from ebay $150. You can not have dial up internet, it must be broadband and you must have 2 internet providers in case one goes down, in my area broadband is about 45-50$ x2. You will need a battery back up surge protector($40 eBay). A NEW phone line IT MUST BE NEW($30 a month). and you will also have to pay to get trained with the company you chose to work for, the prices vary.
I spend about $600 Just to get started with them and to top it all off THE REASON FOR MY COMPLAINT ON THIS PAGE,,,,,,
********THEY DON'T HAVE WORK********
I have been certified for 5 months and they have not had a single client to apply for in all this time. On their forums there is countless amounts of people with the same complaints, WE HAVE BEEN RIPED OFF.
I have called Arise almost daily since about the third month and they know me by name pretty much, I have yet to speak to a manager or anyone that can help me get my money back.
WHY DOES ARISE KEEP TAKING PEOPLES MONEY IF THEY KNOW THEY DO NOT HAVE ENOUGH WORK FOR EVERYONE THAT APPLIES AND PAYS????? THEY KNOW HOW MANY CLIENTS THEY HAVE AND THEY KNOW HOW MANY PEOPLE PAY TO WORK FOR THESE CLIENTS AND THEY ALSO KNOW THAT THEY DO NOT HAVE ENOUGH WORK FOR EVERYONE YET THEY CONTINUE TO TAKE THEIR MONEY!!!!!
I WOULD ADVISE NOONE APPLY TO WORK FOR ARISE AND IF YOU ARE IN THIS SAME SITUATION THEN YOU SHOULD POST YOUR COMMENTS HERE.
CAN SOMEONE HELP ME WITH THIS?