- Report: #501716
Report - Rebuttal - Arbitrate
Complaint Review: Arise.com
Arise.com3450 Lakeside Drive, Suite 620 Miramar, Florida United States of America
Arise Virtual Solutions Scam | Complaint: REVIEW: Arise Virtual Solutions commitment to 100% agent satisfaction, Arise Virtual Solutions implemented a strategic framework to insure agents continue to maximize their corporations revenues while enjoying the freedom of working from home. Complaints posted on Rip-off Report (true or not) are issues that need to be addressed.
*UPDATE: Recognized by Rip-off Report Corporate Advocacy Program as a safe business service Arise Virtual Solutions agents can feel safe, confident & secure when doing business with Arise Virtual Solutions.
*Consumer Comment: Work from home
*UPDATE Employee: Are you serious?
*Consumer Comment: all nonsense
*UPDATE Employee: The TRUTH
*Consumer Comment: Really....? Steve Jobs....?
*Consumer Comment: More from the WHAAA crowd
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SPECIAL UPDATE: May 2 2012: Arise Virtual Solutions remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Arise Virtual Solutions is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, Arise Virtual Solutions has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, Arise Virtual Solutions has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Arise Virtual Solutions remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at email@example.com
Editors UPDATE: Positive Rating and Recognition has been given to Arise Virtual Solutions for its Commitment to Excellence in customer service.
Rip-off Reports review of Arise Virtual Solutions uncovers an ongoing commitment and dedication to agent satisfaction. This means that agents can expect that Arise will always work towards finding a mutually satisfactory resolution to any agent concerns. Arise listens carefully to agent concerns and sees them as an opportunity to learn from past mistakes and improve as a company.
One top executives in the call center space stated to Rip-off Report, that Arises dedication to the remote workforce is shown by the increase in the number of agents each year and the growth of the business year over year. This growth is closely correlated how happy Arises agent base is with Arise as well as how happy the agents have been in growing their own businesses.
Another top executive of the company stated to Rip-off Report, that Arises philosophy is based on the premise that Arises focus is to closely consider how our agents view our business and theirs. Arises believes in delivering our agents the ability to work when and where they want to while maximizing the revenue for their own business. Arises mission statement says it all; " Our mission is to virtualize enterprises worldwide to accelerate unparalleled business results for both our clients and our agents." Some of the other things Rip Off Report learned in the course of its investigation: Arises business was established in 1997 to originally provide people with disabilities the opportunity to work from the comfort of their own home, while being provide the opportunity to earn a solid living. Since then, Arise has certified thousands of agents, across the United States, and is recognized as the leading homeshoring company.
Rip-off Report has confirmed that Arise Virtual Solutions takes the relationship with their agents very seriously. Arise recently held an agent focus group meeting to openly discuss any concerns the agents had. Arise has created strategies around each concern and will be rolling out solutions in the next quarter. Rip-off Report was pleased to learn that Arises past and current approach to business is focused on its pledge to total commitment towards agent satisfaction.
Arise Virtual Solutions recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Arise has made organizational changes allowing their agents a more streamlined approach to problem resolution and a total overall commitment to their agent experience.
In summary, after our investigation, which included discussions with Arise Virtual Solutions and many of their past and current agents, Rip-off Report is convinced that Arise Virtual Solutions has been and is committed to quality delivery of services resulting in total agent satisfaction.
Read more about Arise Virtual Solutions Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED
Arise.com - Arise Virtual Solutions - Willow CSN Incorporated - HOME CORPORATION SYSTEM ARISE IS A SCAM Internet
Arise.com is a SCAM, They like a few other scam scheme will show you some possible things to do and get paid potentially for but like few other (madoff, nader, etc...) they can not be always true along the time, please OPEN your eyes and try to keep yourself focus on the facts...
Lottery is a legal government based and supported scam, they are legit but keep clear that winner gets paid with loser's money and they keep the change on the process (or the other way around).
Arise.com is an organization (like Nader or Madoff) who offer good things that almost everyone will buy it..... freedoom, no boss, work at home, flexible hours, etc but when you combine all of this is not possible...
You enter into an agreement with them so you must be "certified" in order to able to work.....
You must have a working computer...
you must have a telephone line...
you must have a internet access...
so far you may qualify and think.... well, I'm already paying for these and gets nothing back in return... let see what else...
You need to follow their basic indoctrination,,, I think is called ACP101 or something like that, you may have to pay $99 or you may not depends on their specifics needs for applicants at given time
them client certifications..... these is when the knife gets filed... you must put down good worth; anywhere from 100 to 200 hours time for class plus studying and practicing time plus pay them different fees commonly up to $250 with no other than whatever you do, will may disqualify you... will average a month while you will have to follow their client training process....
They will train probably 3, 4 or 5 times the number of agents needed minimum, as they charge aspirants and clients for the training process and have virtually no cost for them and no obligation either, other than the online class and one trainer..... the trainer is no working for the client either as you will never do..... ask anyone of those clowns who work for years about how their salary history is.... at the end this is the ultimate fire off tool for those miracle operators after you realize the kind of employment you doing for yourself....
They are making money from you by the sale of their training courses to you and also to their clients, it is a different kind of business... They take advantage of our hard economy and find a lot of needed people who dream they can work at home and save some money. Big names companies are caught also with the cheap results they offer so they are on their list (as part of the rip off)....
The theater is ready..... You did eat the bait, you got trained and they got paid all their fees.... Now you go into a roller coster where you will have no real chance to finish successfully.... they set the rules, the requirements and do also the count and statistics... you are responsible for everything including their mistakes and you get paid by a combination of factors that you will never going to be able to check just a row count of hours...
They set the available hours from where you choose as per your convenience (sounds good....) but the availability of hours govern the process plus they quite often offer new hours at randomly times as per their needs only that you are not aware previously. You must meet your requirement (the one they set for you) it is very important... whatever the set for you 10, 15 or 20 hours a week so you will be picking hours at any available shifts... you will be fighting for hours like fishes on the aquarium (they last for about 5 min, I believe this a internal goal for them, if they last more they need more agents), it is like a video-game, if you find yourself doing it well, they will increase the difficulty level up to you fail. you may not change you hours (just drop and lose them) if this happens with less than 48 hours in advance, they will be count additionally against you as a lost of your reliability (commitment). Finally at s**t time, if the system does NOT work they will issue an special exemption for you to avoid the sanctions of not working when you suppose to, but you must stay there you can not move out and you will see no payment for it, unfortunately, this will occur more quite often at your end with same consequences plus you will not be issued the exemption then you will get all the penalties.
Finally, they will measure your success... with their very own rule called QA (quality assurance). They do specify different weights to each part of the call and even if sometimes you aware about them there are many goals that are interpretations type (keep ownership of the call....) and finally the close ratios which are calculated by simple sound but complex; only them do the math and it never match with what you were expecting plus there are also figures involved so they also set the level you must sale, example sale required on 1 of 3 calls and also you must sale $xxx min. Total amount of sale is divided by all calls so you may believe that if you sale a $100 dollar subscriptions will be not difficult to average $25 per sales call but reality is the calls are coming from everything, people that did not call or did call but not to purchase and all these calls enter in your average including the ones transfer from other agents...
They make me to remember those taken pictures store, telling your kids look hilarious and they can help you to be hired them for a commercial but professionally taken pictures are required and they can take them and you finishing paying for a no need pic's work which is really what they sale and nothing to do with lot of peoples need for a movie or a commercial.... so you need sale xx% and average of $XXX per call (not sale)
Arise is really some kind of academy and then they will collect money to train you, remember those art academies that review you work and suggest the extra train you "need" to improve your quality....yes after that you will have your real show-time business opportunity and it is most likely you will fail (as what you can expect, the hardiness to sale above the average) but they will say that you will not meet the criteria..... it is like I said compare to the lottery... you will get pay but you must be very lucky to have loser's monies in your pocket, , , , truth is as you can imagine, there will be seasons needs that no matter how bad you are, you are able to do it, you will be accepted because there is a huge need for a ton of working men hours to answer the phone for any of these Big name companies but after there is no longer need for that anymore they will through you out because of "bad breath"... I want to believe that some of these companies do not know about it but true is they make money (on saving) no getting involved with...so they don't really care and often this companies have no enough time to plan for themselves and Arise offer them some kind of alternative,
Arise undoubtedly guarantee you that they will make you to become in whatever specialist they need (pharmacist, computer, cruise, insurance, etc) so they can sell yourself to their clients or they will fire you if they can not make it....... chances to make it are very LOW for most of the applicants mainly due to overhiring...... I will not speculate in this regard about any percentage.
ARISE.COM is a very cheap alternative to a training facility to supply personnel for these big companies and also help them so they can deal and adjust their peaks needs and they make money on the training process and they also makes "commission" on your time sold to companies which they additionally pay fees that include set up, tune up and service, while you also pay them again for your training. After you are trained, you no longer have any worth for them unless you are very, very, very exceptional on the phone...(but, most likely you wont be here if you are)... otherwise they will now want to train another person for the same job and also want to train you for another "client company" and collect fees again......and again....and again....
Nothing is wrong unless you believe yourself it is real......and it is legit and guarantee. simple as that..... Want to buy a ticket? if you buy 2 instead of one, your chances to win are double!!!!
Have you ever seen the girl who drives the rose colored mary kay car?????
This report was posted on Ripoff Report on 09/29/2009 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Arisecom/Miramar-Florida-33027/Arise-Virtual-Solutions-Scam-Complaint-REVIEW-Arise-Virtual-Solutions-commitment-to-10-501716. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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