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Report: #1160210

Complaint Review: Arizona Mobil Access Technologies - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Kenny B — Phoenix Arizona
  • Author Not Confirmed What's this?
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  • Arizona Mobil Access Technologies 2701 E. Camelback Rd Phoenix, Arizona USA

Arizona Mobil Access Technologies Questionable Behavior Phoenix Arizona

*Author of original report: Cancel Complaint

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Arizona Mobil Access Technologies LLC

2701 E. Camelback Rd #173

Phoenix, AZ 85016

602-265-2003

I had a interlock device installed in my vehicle on October 4, 2014. After the installation my electrical stopped working within 8 miles of the installation location. This system was working great prior to the installation.

I missed a calibration date and was told I must have my vehicle towed at my expense to their offic for calibration. I was verbally told this is REQUIRED by MVD and it is written in the contract. After numrouse contacts with different agents from MVD & ADOT I was told there is no policy, requirement, or law to that affect. The manager (K) refused to service my unit until I either tow the vehicle or produce a letter from MVD & ADOT.

I contacted several othe interlock companies and inquired about this situation. Each company stated there was no policy in place requiring a tow because of a lock out.

When the vehicle is driven to the office I remove the device and carry it into the office. Manager(K) told me if I remove the device at home and a friend drove me to the office it is considered TAMPERING. I asked for an explaination so I could understand the difference and all I got was an obtuse and BS answer.

The ONLY person that has seen my vehicle is the installer on October 4, 2014. No employee has ever inspected my vehicle or have knowledge that it was actually in theit parking lot.

The only reason I see for this is to inconvenience me and force a mobil calibration for a fee.

I am perplexed how they openly state on the contract that this is REQUIRED by MVD!!!!

        

This report was posted on Ripoff Report on 07/07/2014 03:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/arizona-mobil-access-technologies/phoenix-arizona-85016/arizona-mobil-access-technologies-questionable-behavior-phoenix-arizona-1160210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

Cancel Complaint

AUTHOR: Kenny B - ()

POSTED: Wednesday, July 09, 2014

I am withdrawing this complain because the company and I agreeded on a resoloution that suits both of us.....No further action will be pursued by me.

Respectfully

Kenny B

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