• Report: #432930

Complaint Review: ARS-JOHN MOORE-BEST PLUMBING

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  • Submitted: Wed, March 11, 2009
  • Updated: Fri, May 22, 2009

  • Reported By:houston Texas
ARS-JOHN MOORE-BEST PLUMBING
527 Beaver Bend Rd. HOUSTON, Texas U.S.A.

ARS-JOHN MOORE-BEST PLUMBING Ripoffs-Lame Workers-very dishonest HOUSTON Texas

*UPDATE EX-employee responds: You only know half of the truth

*Consumer Comment: Not all plumbers are bad... ARS works for me

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FYI...Like many people we call these companies and here that they are BBB honest fair, I would say by now their reputation will begin to show their true sides. ARS-John Moore-Best Plumbing- all of these companies sound very professional on the phone, but as soon as the plumber shows up the lies begin. For instance an 80 yr old lady needs the water heater worked on may need parts they convince the lady she needs a whole new one.

You may be asking how does The Doc know so much about these guys? Well I hate to admit that I worked for all of them at one point in time. So when I would see how they would operate I would leave that company and go on to the next. These companies only care about their over head and when the next DUMMY will cough up the big bucks.

How to stay ahead of these modern day crooks, always get three or more bids, check the BBB site, and most of all NEVER say yes to the first price any company offers no matter how tempting it sounds.

The doc
houston, Texas
U.S.A.

This report was posted on Ripoff Report on 03/11/2009 06:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/ARS-JOHN-MOORE-BEST-PLUMBING/HOUSTON-Texas-77027/ARS-JOHN-MOORE-BEST-PLUMBING-Ripoffs-Lame-Workers-very-dishonest-HOUSTON-Texas-432930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE EX-employee responds

You only know half of the truth

AUTHOR: Mammamia - (U.S.A.)

After reading through some comments about plumbing companies, I am saddened to see that the public only knows half the truth. I have worked for John Moore Plumbing and several others. I know this to be true- John Moore Plumbing is SUPER, SUPER, SUPER overpriced. It doesnt take 1600.00 to replace a water heater. Not only that but it doesnt take 200-400.00 to replace a faucet for the kitchen or bath. Anyway, after working for them I learned that things that you see on the outside are way different than what is actually happening on the inside. The owner is an ex- marketing president. He spends SO much money on advertising. Now, I know that you have to market a service to get business, but this occurrs at the expense of the employee. The insurance that is offered, doesnt pay for basic things like, relief to your back when you have a slipped disc, physical therapy and there is a low cut off for the Dr visits. There has been people working for that company since John Moore owned it and if they knew that they wouldnt lose their jobs, they would speak out. Before they moved to the Beltway 8 location, the office was a dump. Stained carpet, moldy bathrooms, leaky faucets, and running toilets. You would think that with it being a PLUMBING business, all that would be up to par. The 2 supervisors sit in the dispatch area and hand pick jobs for their "guys". And if you are on the s**t list, you arent getting any of the good jobs. You have to be in the right group to get the job. THey also work by the hour, not by the job. Get a slow plumber, and youre screwed.

My advice- when you find a plumbing company that you like- 911 Plumbing is great.- call the plumbing board to check out their license. Some of these companies let guys work under the master license and they dont have licenses theirselves. YOU NEED TO CHECK THIS OUT. FLOODS HAPPEN AND THATS THE FIRST THING INSURANCE COMPANIES WANT TO KNOW. Who, what, when, where and why.

Based on experience, I would never in a million years use John Moore Plumbing, or ARS. I would trust my 8 year old before them. Over priced, bad license status, language barriers, etc. I could write a book.

I hope this helps any one out there looking for an HONEST plumber. Have a great day.
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#2 Consumer Comment

Not all plumbers are bad... ARS works for me

AUTHOR: Jta - (U.S.A.)

I was saddened to see a grouping of plumbers lumped together and categorized as ripoffs. I spent the last few years rehabilitating houses in many areas including Houston and Knoxville. Anytime we found a plumbing or sewer line issue we could not fix ourselselves, we used ARS and have never been disappointed in their pricing or service. I would recommend them without hesitation.
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