• Report: #1125936

Complaint Review: Arthur

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  • Submitted: Sun, February 23, 2014
  • Updated: Sun, February 23, 2014

  • Reported By: Arthur — burbank California
Arthur
1724 n ontario st burbank, California USA

Arthur Sears Craftsman Lawn mower model no 917 burbank California

*UPDATE Employee: Sears Cares

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Lawn mower wont start after 7 uses.  Craftsman rotary Lawn Mower model no 917.3700410


This report was posted on Ripoff Report on 02/23/2014 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Arthur/burbank-California-91505/Arthur-Sears-Craftsman-Lawn-mower-model-no-917-burbank-California-1125936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

Sears Cares

AUTHOR: Sears Cares - ()

Arthur,

We appreciate you for posting about this situation. My name is Liz and I am a member of the Sears Cares Escalations team. We are sorry to hear that your lawn mower did not meet your expectations.  We would be happy to have a case manager discuss possible options. Please send the following information – contact #, screen name (Arthur), phone # used at time of purchase to smadvisor@searshc.com.  Again, we apologize for the inconvenience we have caused you and look forward to speaking with you.

Thank you,

 

Liz R.

Social Media Moderator

Sears Social Media Support

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