ED Magedson – Founder
ASF International640 Plaza Dr Highlands Ranch, Colorado USA
ASF International Will Not Allow Cancellation; Fraud! Highlands Ranch Colorado
Multiple time in 2012 I tried to cancel my gym membership because I moved out of town. In April 2012 I just noticed that I was still getting autodrafted from the gym's billing company. Well I prompted shut off the autoraft through my bank thinking the company would just cancel my account. ISn't this what typically happpens? I hadnt been to the gym in over 6 months. Well, This billing service refuses to let me cancel my account, despite the fact that I have not used the services in over six month. I have unknowingly been paying for the services (autodraft) which was supposed to have been cancelled Sept 2012. They continued to autodraft my account, and when I finally noticed the unauthorized drafts and cancelled them, they charged me late fees for services I'm not receiving! They now say I cannot cancel the contract until I pay the late fees, but they have been getting paid for services that I haven't been using this whole time. They say they will continue to bill me monthly, thereby racking up fraudulent charges, until I pay the month of May and June 2013 (which it isnt even June yet and I've already been charged?) Mind you I tried to cancel Sept 2012 in writing. The cancellation wont become effective, according to them, until I am current with my account, despite the fact that I'm disputing these charges. I can pay the $80 (2 months plus late fees) and be allowed to cancel my account, or continue to acccrue monthly charges and additional late fees as we work this out- that's blackmail. "Pay this and we'll make it easy on you." You gotta be kidding me!!
I would be so ashamed to work for this company. The employee turnover rate must be astronomical.
I am not even seeking reimbursement for the hundreds of dollars paid to the company over the past few months. ALL I want is to settle the supposedly "outstanding" charges that occurred because I cancelled the autodraft once I finally realized they were billing me without authorization for services not received. Thus, I just want them to resolve the balance for $80+ and Cancel the contract for good. It should have been cancelled when the term ended on 8/2012 and when I requested cancellation 9/12. This is a complete abuse of an autodraft system. They can keep all the money I already paid them. Simply eradicate the balance, which is for services not rendered. Horrible customer service too.
This report was posted on Ripoff Report on 05/24/2013 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/ASF-International/Highlands-Ranch-Colorado-80129/ASF-International-Will-Not-Allow-Cancellation-Fraud-Highlands-Ranch-Colorado-1053634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.