- Report: #1093935
Report - Rebuttal - Arbitrate
Complaint Review: Ashley Bridget | Ripoff Report Verified™ …businesses you can trust. Handmade jewelry for women. Every Ashley Bridget piece of jewelry is individually crafted, making every piece unique and charismatic. Fashion forward accessories, designed in New York City. FREE easy returns and exchanges. Shipped the next day or it’s free!
Ashley Bridget | Ripoff Report Verified™ …businesses you can trust. Handmade jewelry for women. Every Ashley Bridget piece of jewelry is individually crafted, making every piece unique and charismatic. Fashion forward accessories, designed in New York City. FREE easy returns and exchanges. Shipped the next day or it’s free!3051 Lake Shore Blvd W Toronto, Ontario Canada
Ashley Bridget REVIEW: Ashley Bridget Verified Safe. Dedicated to excellent customer service, quick shipping speed. Fastest growing fashion brand in Canada. Return policy equivalent to amazon.com, zappos.com. All products come with a certificate of authenticity. Every Ashley Bridget piece of jewelry is individually crafted, making every piece unique and charismatic accentuating the charismatic charm every girl encompasses. Ashley Bridget embodies the youth, energy, passion of women all around the world. Ashely Bridget believes outstanding quality, serious focus on customer care is the key to success. Ashley Bridget receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.
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Ripoff Report REVIEW / Ashley Bridget's Commitment to Customer Satisfaction
Ashley Bridget joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. [continued below]....
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST.
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.
A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By Ed Magedson - Founder, Ripoff Report
Ashley Bridget approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Ashley Bridget did just that. Ashley Bridget has gone through great lengths to make sure they try and resolve any and all customer issues. Ashley Bridget has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they weren’t taken care off. Ashley Bridget stated “We give our fans all the power. We're in the business of making people feel good. There's nothing more exciting than waiting for an accessory you love to arrive at your door step. It gets even better when you know that if you don't like it, Ashley Bridget will ship another accessory of your choice free of charge.”
ASHLEY BRIDGET WAS ONE OF THE FASTEST GROWING ONLINE FASHION BRANDS IN NORTH AMERICA IN 2013
"Ashley Bridget experienced a very intense amount of growth in 2013. We grew from 3 to 21 people in under two months. Since our launch, the brand has been featured in top selling fashion magazines all over the world, and Ashley Bridget her self has received support from numerous celebrities in the United States."
The Ashley Bridget Shipping and Return Policy
Ashley Bridget's return policy is equivalent to amazon.com and zappos.com. If a customer is not happy with their purchase, they can contact Ashley Bridget's support team and request to have another accessory of their choice shipped to them free of charge. In some instances, refunds in full are granted without the customer having to return their order to the Ashley Bridget warehouse. Customers are able to contact support and have a free exchange given to them without returning their original merchandize. Accessories are assembled and designed in the US, and operations are managed in Toronto, Canada.
The majority of their accessories are guaranteed to ship by 5:00PM the next next business day or the accessory is free. The brand was founded in November, 2012 by Ashley Bridget, Scott Hutchison and William Campbell. Product photos are all actual photographs of the accessories they sell. All products come with a certificate of authenticity certifying that the accessory is an Ashley Bridget product. They offer email, chat and phone support from Monday to Friday, 10:00 AM to 6:00 PM EST.
YOUTH ENERGY PASSION.
Ashley Bridget embodies the youth, energy, and passion of women all around the world. No outfit is complete without great jewelry. We believe that true beauty comes from within - it comes from your heart, mind and the way in which you express yourself. Our jewelry is made with you in mind. Every piece of Ashley Bridget is a work of art that accentuates the charismatic charm every girl encompasses. Embrace yourself, your style and dare to show it off.
"Being one of the industry leaders in fashion-forward jewelry, we’re proud to adorn the bodies of the most stylish and trend-setting women. Outstanding quality and a serious focus on customer care is the key to our success. Every Ashley Bridget piece of jewelry is individually crafted, making every piece unique and charismatic. All of our pieces are carefully assembled in Toronto, Ontario. Our team prides itself on using only the finest quality materials and craftsmanship, and will never settle for anything less. Take a look at all our support on Instagram, Facebook and Twitter!
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .
As stated above, Ashley Bridget is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business. After speaking with the management at Ashley Bridget and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Ashley Bridget a positive Rating. Ashley Bridget made efforts to ensure that all customers were satisfied and Ashley Bridget assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
Scott Hutchison, the Vice-President of Ashley Bridget, stated “We carefully consider all customer complaints as constructive criticism and use them as tools to improve our customer service upon. Our fans are the face of our business and their happiness is of the utmost importance to us. "Happy Customer, happy life".
STATED IMPROVEMENTS FROM ASHLEY BRIDGET.
They’re new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Ashley Bridget is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
"At Ashley Bridget, we guarantee that our customers will be happy with their purchase. Brands everywhere have lengthy policies to protect themselves when it comes to returns and refunds. We keep it simple. If your accessory doesn't fit the way you wanted, or if you've had a change of heart, just contact our support team and they'll send you another accessory of your choice, free of charge. You can keep the originally accessory you ordered. If you want a refund, contact our support team and they'll refund your order in full."
Ashley Bridget is an independently owned, online fashion brand that has been designing and selling world renowned accessories since November, 2012.
*Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that Ashley Bridget will do whatever it takes to make sure their customers are properly taken care off. In the future, if anyone has any complaints or concerns with Ashley Bridget, you are invited to contact them directly via email: firstname.lastname@example.org (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company’s response and to insure customer satisfaction). You can call Ashley Bridget directly at (855) 896 2463.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Ashley Bridget or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us. EDitor@ripoffreport.com
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with Ashley Bridget.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.
..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
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This report was posted on Ripoff Report on 10/22/2013 11:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/ashley-bridget-handmade-jewelry-armory-accessories-nautical-expression-arm-cany-rings-toronto-canada-1093935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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