- Report: #1054059
Report - Rebuttal - Arbitrate
Complaint Review: Ashley Furniture
Ashley Furniture925 Paterson Plank Road Secaucus, New Jersey USA
Ashley Furniture Memorial Day Sale a Scam Secaucus New Jersey
*Author of original report: To Ben franklin
*Consumer Comment: 60 months is a regular Ashley financing term
*Author of original report: Response to Stacey
*Consumer Comment: What??
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The Memorial Day sale is a giant scam. Two weeks ago I was in the store and prices were very reasonable and I took pictures of the items I was interested in. At that time items were available for 60 months financing with no interest.
Today I went in for the Memorial day sale and the few items I was interested in were marked up about 50% more to make the customer negotiate the price of the furniture down. Before I even looked at anything I asked the sales rep a slew of questions and one of them being the financing options and at the time he stated that we are aloud to finance anywhere from 6-60 months with no interest.
After spending almost 3 hours of looking through the store and negotiating pricing I was satisfied with the prices even though the combination of items still cost a couple of hundred dollars more than what they were two weeks ago. When it came down to filling out the paper work I was told that the furniture could only be financed for 6 months and that the other options dont apply since the sales reps brought down the prices so much from the original asking price.
Again, let me remind you the prices shown were marked up more than any store I have ever seen in my life. So I said that I was looking to finance it for 30 months and that wasn't an option. They would go as far as 12 months and that was it. So I said I was leaving and I'd come back in two weeks when the prices were normal again and the 0% financing was available again. They said they were sorry and that 12 months was the best they could do.
After leaving $5000 in items behind I received a phone call about 5 minutes later that they could do 24 months at 0% interest. Now it was too late. If you were able to give me that from the beginning you should have done it then and not call me as soon as I got back on the highway. Now I will take my business somewhere else. I don't like the used car salesman atmosphere and at Ashley Furniture you will get that treatment on a holiday weekend.
This report was posted on Ripoff Report on 05/26/2013 08:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ashley-Furniture/Secaucus-New-Jersey-07094/Ashley-Furniture-Memorial-Day-Sale-a-Scam-Secaucus-New-Jersey-1054059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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